Mid-Tier 7.6.04 patch 2 is not compatible with IE 10 or IE 11. BMC started supporting IE 10 & 11 from mid- tier 8.1 SP1 release . You can upgrade only midtier to this version without upgrading other modules. It's just an hour task.
Thanks, Abhijit On 11-Nov-2014 7:13 am, "Richter, Howard (CEI - Atlanta)" < [email protected]> wrote: > ** > > Thanks I will try this and what Mr. Rentfrow sent. > > > > hbr > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Kevin Shaffer > *Sent:* Monday, November 10, 2014 8:40 PM > *To:* [email protected] > *Subject:* Re: [arslist] ITSM 7.6.4 r2 using IE 10 > > > > ** > > > > I am not sure the impact but we have the same issue. We have been testing > and found that on the Advanced tab under IE options we had to enable > software rendering. It cut our response time from 25 seconds down to 2 to > 5 seconds for the pop up windows to open. > > > > > > Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone > > > > Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone > > > > -------- Original message -------- > From: "Richter, Howard (CEI - Atlanta)" > Date:11/10/2014 4:19 PM (GMT-06:00) > To: [email protected] > Subject: ITSM 7.6.4 r2 using IE 10 > > ** > > All, > > > > We are still on ITSM 7.6.4 release 2 and moving to IE 10, from IE 8. > > > > > > One of my test users has reported that he’s experiencing a painful lag > with ITSM. The processes that are taking longer, pulling up templates, > searching groups, basically anything that requires another tab/pop-up for > searching. > > > > So any ideas? (and moving to another browser or IE 11/12, is not an option) > > > > As always thanks, > > > > Howard > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > Click here > <https://www.mailcontrol.com/sr/cTdg0VIzsuHGX2PQPOmvUmkxeMeR4!FmNSSsHAPufuBkN5TAuVLEXTxU6k!vMRdR+pKcdHXFkgnX405xsHCs!A==> > to report this email as spam. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
