Oh....to live in an environment where I could do this in an hour... :) William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Abhijit Hendre Sent: Monday, November 10, 2014 9:44 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 r2 using IE 10 ** Mid-Tier 7.6.04 patch 2 is not compatible with IE 10 or IE 11. BMC started supporting IE 10 & 11 from mid- tier 8.1 SP1 release . You can upgrade only midtier to this version without upgrading other modules. It's just an hour task. Thanks, Abhijit On 11-Nov-2014 7:13 am, "Richter, Howard (CEI - Atlanta)" <howard.rich...@coxinc.com<mailto:howard.rich...@coxinc.com>> wrote: ** Thanks I will try this and what Mr. Rentfrow sent. hbr From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Kevin Shaffer Sent: Monday, November 10, 2014 8:40 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: [arslist] ITSM 7.6.4 r2 using IE 10 ** I am not sure the impact but we have the same issue. We have been testing and found that on the Advanced tab under IE options we had to enable software rendering. It cut our response time from 25 seconds down to 2 to 5 seconds for the pop up windows to open. Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone -------- Original message -------- From: "Richter, Howard (CEI - Atlanta)" Date:11/10/2014 4:19 PM (GMT-06:00) To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: ITSM 7.6.4 r2 using IE 10 ** All, We are still on ITSM 7.6.4 release 2 and moving to IE 10, from IE 8. One of my test users has reported that he’s experiencing a painful lag with ITSM. The processes that are taking longer, pulling up templates, searching groups, basically anything that requires another tab/pop-up for searching. So any ideas? (and moving to another browser or IE 11/12, is not an option) As always thanks, Howard _ARSlist: "Where the Answers Are" and have been for 20 years_ Click here<https://www.mailcontrol.com/sr/cTdg0VIzsuHGX2PQPOmvUmkxeMeR4!FmNSSsHAPufuBkN5TAuVLEXTxU6k!vMRdR+pKcdHXFkgnX405xsHCs!A==> to report this email as spam. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2014.0.4765 / Virus Database: 4189/8521 - Release Date: 11/06/14 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
