That is correct. This business time is adding 1 minute (so technically timestamp could have been used), this time is being used by the escalation that runs every 4 mins, that then sets that time field to null. I will change to Business time2 or timestamp.
Agree also, this loop was not being closed; which i have rewritten and is now closed. But why all of a sudden this is working as written (looping) which is incorrect but working. This is happen sporadically with other filters in the environment, so a things go berserk, I rewrite. -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/Filters-actions-are-firing-wierd-or-correctly-tp119984p119989.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

