You might want to look into ITSMUniversity - knowledgable guys — who are not being paid by the vendors. (Important)
http://www.itsmuniversity.net/state-of-the-it-service-management-market-release-11/ -John On Tue, Dec 9, 2014 at 6:53 PM, Sanford, Claire < [email protected]> wrote: > ** > Does anyone have a document that is fairly current that they are willing > to share? > > An example of what I am talking about > > > Function Remedy ITSM 8.x Rain > 2.0 Sleet > 15.2 Snow > 5.1 Special Function 1 Special Function 2 Special Function 3 Special > Function 4 Special Function 5 > > Thank you! > > ITSM 7.6.04 SP2 > ARS 7.6.04 SP3 > Oracle 11.2.0.3.0 - 64bit Production > Win 2008 Server > > Claire Sanford > Information Systems Division > Memorial Hermann Healthcare System > [email protected] > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." 651-556-0930 I [email protected] www.kineticdata.com I community.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
