Is there a 'sample' of that report, given it seems to cost money? I always smile when people tell me that 'Gartner says this' about some vendor product, which invariably the vendor paid to have reviewed.
The best review of a product and a vendor's customer service is something like ARSlist. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
