Dear All thank you for all your suggestion. I believe ican figure out how to make it work now
Clemence On Thursday, December 18, 2014 5:01:52 PM UTC+8, clemence wrote: > > ** > I've received a request from Business user whether for a particular > outgoing email (we are using SMTP gateway for outgoing email), remedy is > able to save a copy of the mail in msg format (incude sender email, > recipient email, email content, attachment etc) and then attached this msg > file to the respective ticket. > > any one got any idea how this can be done ? > > thanks > Clemence > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
