A few more thoughts... Can you connect using the User Tool or Import tool?
If not... Does DNS resolve the hostname to an IP address? nslookup XXXXX Can you ping the AR server by either IP or hostname? Jason On Wed, Feb 4, 2015 at 2:19 PM, Grooms, Frederick W < [email protected]> wrote: > Did you update the Xms value in the devstudio.ini? > > A couple of possible reasons... > 1. Is the laptop using WIFI? (Losing the network connection or > switching to a different connection can cause connection aborts) > 2. Is a firewall closing the TCP connection to the server? > 3. Does the laptop have multiple active network connections (i.e. > Wired and WIFI)? I have seen cases where having more than 1 active can > cause some odd issues > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Hennigan, Sandra, CTR, DSS > Sent: Wednesday, February 04, 2015 4:07 PM > To: [email protected] > Subject: Error after login to DevStudio > > All, > > For me, the good news is the error reports from a single laptop. The bad > news is that I have googled the error and cannot find out what to do to fix > it and it reports on my new laptop. > > "Server XXXXX reports: ERROR (90): Cannot establish a network connection > to the AR System server; Software caused connection abort: XXXXX:PORT > connect 5060" > > I checked the JAVA path in the devstudio.ini and it is correct. > I added an Environment Variable > System Variable > Variable _JAVA_Options > Value -Xmx512m > New laptop so no workspace to clear. I did create a new workspace folder > not in the install path. Full user writes to the workspace folder. > > Windows 7 > jre6 > Version 8.1.01 DEV Studio > 8.1.01 ARS & ITSM > > Any ideas? > > Thank you, > > Sandra > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

