Thank you
-----Original Message-----
From: "Misi Mladoniczky" <[email protected]>
Sent: 11/02/2015 02:31
To: "[email protected]" <[email protected]>
Subject: Re: ARERR 8998, don't know how to handle
Hi,
If you are on 6.3, you have no overlays. I did not know that this version had
archive forms even... Maybe it was the first version.
It is just natural that you get this error through ARUser, as you are not
allowed to change records in an archive form. Period.
To change data in an archive form you need to make it an ordinary form first,
and that is a task for a Remedy developer.
Best Regards - Misi, RRR AB, http://rrr.se
> Just curious on what generate this arerr8998. I am not such if it is
> out-of-sync or what .
>
> q:What about the status of your various forms in regards to Overlays/Custom
> etc?
> I am not sure ... but only one form got this problem code = arerr8998
>
> q:Which version of the AR Server are you working with?
> older version v6.3
>
> q:Du you get this error in DevStudio or in Mid-Tier/ARUser, and under which
> circumstances?
> ARUser .
>
>
>
>
>
> 2015-02-10 22:40 GMT+08:00 Misi Mladoniczky <[email protected]>:
>
>> Hi,
>>
>> I think the Archive form should inherit changes from the Parent form, such
>> as
>> added columns.
>>
>> I have seen instances where they come out of sync though.
>>
>> - What about the status of your various forms in regards to
>> Overlays/Custom etc?
>> - Which version of the AR Server are you working with?
>> - Du you get this error in DevStudio or in Mid-Tier/ARUser, and under which
>> circumstances?
>>
>> Best Regards - Misi, RRR AB, http://rrr.se
>>
>> > MIght I re-question my hidden question ? How is the archive form being
>> > created in general ( from the beginning) ? and in case I changed the
>> > workflow of the original form by adding more fields, do I need to apply
>> > them to the archive form, such as adding the corresponding fields , etc.
>> > Or, any quick "tools" within AR admin tools can do it for me.
>> >
>> > and in my case, when I see this error arerr8998, what is the possible
>> cause
>> > ? *wild-guessing*, my colleague updated the wrong forms , instead of the
>> > original (parents) forms ?
>> >
>> > Thank you in advance for your quick / great help
>> >
>> > Regards,
>> >
>> > Omega
>> >
>> >
>> >
>> > 2015-02-10 21:29 GMT+08:00 Misi Mladoniczky <[email protected]>:
>> >
>> >> Hi,
>> >>
>> >> The only way to change/add data to an archive form, aside from the
>> normal
>> >> process of archiving, is to disassociate the form from the parent form
>> >> first.
>> >> This is done in the parent forms properties. Just disable archiving.
>> >>
>> >> The same is true for audit forms.
>> >>
>> >> That there is no other way than to change the definitions in order to
>> >> transfer/update data seems a bad solution to me.
>> >>
>> >> An extra flag to the ARMergeEntry call for importing data would work
>> fine
>> >> for me.
>> >>
>> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP
>> 2011)
>> >>
>> >> Ask the Remedy Licensing Experts (Best R.O.I. Award at
>> WWRUG10/11/12/13):
>> >> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>> logs.
>> >> Find these products, and many free tools and utilities, at
>> http://rrr.se.
>> >>
>> >> > Hi guys,
>> >> >
>> >> > Need your quick help. When I receive this err8998 I.e. "cannot
>> modify
>> >> or
>> >> > create entry in the archive form", what is the quick way to resolve
>> it ?
>> >> >
>> >> > Am I forgot to create the corresponding fields in the archive forms ?
>> Or
>> >> any
>> >> > better approach to resolve it. I need to fix it asap.
>> >> >
>> >> > Your help is highly appreciated.
>> >> >
>> >> > Many thanks,
>> >> > Omega
>> >> >
>> >>
>> _______________________________________________________________________________
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>> >> >
>> >>
>> >>
>> >>
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>> >>
>> >
>> >
>> _______________________________________________________________________________
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>>
>>
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>
> _______________________________________________________________________________
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