LJ –

I lurve you!

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of LJ LongWing
Sent: Wednesday, February 18, 2015 3:15 PM
To: [email protected]
Subject: Re: Upgrading just Mid Tier

**
John,
Mid-Tier is just a collection of files that is configured to connect to your 
Remedy Server.  The 'WAR' method you mentioned is simply a zip file that gets 
'deployed' by the tomcat/jsp engine.  So, yes...it's easy to upgrade just your 
Mid-Tier to the latest SP/Patch...download the WAR, unzip it to a folder on 
your tomcat server that's parallel to the current install, then, check out the 
config.properties file....I believe that's the one that contains all of the 
config that happens through the config app, copy that ever to your new version 
(or, to ensure you don't loose any new settings, hand jam the changes into the 
new file), then shut down your tomcat, move the new folder into place after 
moving the current folder out, then start tomcat back up and you should be good 
to go....

Obviously, do this process in a Dev/Test server first to ensure you have the 
steps down before doing it in prod, but it should be a quick down/up process 
with minimal down time.

On Wed, Feb 18, 2015 at 2:04 PM, Reiser, John J 
<[email protected]<mailto:[email protected]>> wrote:
**
Hello Listers,

Is there an alternate method to get Mid Tier up to 8.1.02 from 8.1.00 without 
rerunning the whole installation?
I’m trying to minimize down time and have had problems with the installer 
before due to draconian OS restrictions.
I’ve heard of using the .war file but I don’t know if that is an approved 
method, plus I’ve never done anything like that before.

Thank you,
---
John J. Reiser
Building 760-J202
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MST Moorestown Region
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me



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