Is there anything in the admin tool list of 30 people that could give a hint to the number 20, maybe something like "20 fixed, 10 floating"?
STAN HOLODNAK, BLOOMBERG/ 731 LEXIN wrote: > Mark what do you mean by deriver tool? > When I login with Admin account to the Manage User licenses, I see 30 people > connected, but at the same time running GetListUser I get list of only 20 > people. > ----- Original Message ----- > From: Mark Vaughan <arsperl-users@arsperl.org> > To: arsperl-users@arsperl.org > At: 9/06 17:05:51 > > Are you logging in using an Admin account? > Have you compared the output with that found using the Admin tool? > How about the data returned from the driver tool that comes with the > API? > The driver tool should output the same results as your script. > If the Admin tool matches the driver tool and neither matches the output > of your script, what is the output? > > Are you only getting yourself in the response? If so and you are using > '2' as your second argument, then it sounds as if you're using a > non-Admin account. > > Barring all this, please provide output from the Admin tool > (File->Licenses->Manage User Licenses), driver tool (init, log (use same > login as your script), ssp (if you need to specify a particular port), > glu (select 2 for UserListType)), and your @hashactiveusers list (x > [EMAIL PROTECTED]). > > HTH, > Mark Vaughan > TTS Development > Comcast Cable Corporation > 720.268.8591 > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of STAN HOLODNAK, > BLOOMBERG/ 731 LEXIN > Sent: Thursday, September 06, 2007 2:00 PM > To: arsperl-users@arsperl.org > Subject: Re: [Arsperl-users] how to get list of users connected to Remed > > Mark thank you for replying. I use my @hashactiveusers = > ars_GetListUser > ($ars_ctrl, 2); > My ARS(Solaris/INformix) is 6.3 patch 22, ARSPerl version 1.83 lives on > the > other machine on Linux. I guess API is installed on the same machine as > ARSPerl > but I can't find it. > ----- Original Message ----- > From: Mark Vaughan <arsperl-users@arsperl.org> > To: arsperl-users@arsperl.org > At: 9/05 18:05:12 > > Stan, > What versions of ARSperl, API, & ARS? > > Are you specifying a '2' (for currently attached users) as the second > parameter? > > The list you get should be the same as what is displayed using the Admin > tool. > > HTH, > Mark Vaughan > TTS Development > Comcast Cable Corporation > 720.268.8591 > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of STAN HOLODNAK, > BLOOMBERG/ 731 LEXIN > Sent: Wednesday, September 05, 2007 2:31 PM > To: ARSPERL-USERS@ARSPERL.ORG > Subject: [Arsperl-users] how to get list of users connected to Remedy > > Hello everyone, I am trying to get list of people connected to Remedy > through > User tool or Web. GetListUser doesn't work properly. It returns list > that > doesn't include all people connected. Is there a better way? Thank you. > > ------------------------------------------------------------------------ > - > This SF.net email is sponsored by: Splunk Inc. > Still grepping through log files to find problems? Stop. > Now Search log events and configuration files using AJAX and a browser. > Download your FREE copy of Splunk now >> > http://get.splunk.com/_______________________________________________ > Arsperl-users mailing list > Arsperl-users@arsperl.org > https://lists.sourceforge.net/lists/listinfo/arsperl-users > > ------------------------------------------------------------------------ > - > This SF.net email is sponsored by: Splunk Inc. > Still grepping through log files to find problems? Stop. > Now Search log events and configuration files using AJAX and a browser. > Download your FREE copy of Splunk now >> > http://get.splunk.com/_______________________________________________ > Arsperl-users mailing list > Arsperl-users@arsperl.org > https://lists.sourceforge.net/lists/listinfo/arsperl-users > > ------------------------------------------------------------------------ > - > This SF.net email is sponsored by: Splunk Inc. > Still grepping through log files to find problems? Stop. > Now Search log events and configuration files using AJAX and a browser. > Download your FREE copy of Splunk now >> > http://get.splunk.com/_______________________________________________ > Arsperl-users mailing list > Arsperl-users@arsperl.org > https://lists.sourceforge.net/lists/listinfo/arsperl-users > > ------------------------------------------------------------------------- > This SF.net email is sponsored by: Splunk Inc. > Still grepping through log files to find problems? Stop. > Now Search log events and configuration files using AJAX and a browser. > Download your FREE copy of Splunk now >> > http://get.splunk.com/_______________________________________________ > Arsperl-users mailing list > Arsperl-users@arsperl.org > https://lists.sourceforge.net/lists/listinfo/arsperl-users > > ------------------------------------------------------------------------- > This SF.net email is sponsored by: Splunk Inc. > Still grepping through log files to find problems? Stop. > Now Search log events and configuration files using AJAX and a browser. > Download your FREE copy of Splunk now >> http://get.splunk.com/ > _______________________________________________ > Arsperl-users mailing list > Arsperl-users@arsperl.org > https://lists.sourceforge.net/lists/listinfo/arsperl-users > ------------------------------------------------------------------------- This SF.net email is sponsored by: Splunk Inc. Still grepping through log files to find problems? Stop. 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