Does the file "libicudatabmc.so.32" exist on your system? It should 
probably be found int the "lib" subdirectory of the Remedy API 
directory. If you don't have this file (and the other libicu* 
libraries), you can download it from

http://arswiki.org/projects/arapi


If the file already exists, the system has to be told how to find it, 
probably by running "ldconfig" or including the directory into 
LD_LIBRARY_PATH.

I'm no Solaris expert, but this problem has come up repeatedly, so it 
might be helpful to search for related threads on

http://sourceforge.net/mailarchive/forum.php?forum_name=arsperl-users

or

http://groups.google.com/group/arslist/topics?gvc=2


Regards,
Thilo Stapff



Frassl, Maurice wrote:
> Hi!
> 
> Tried it but the same problems!
> 
> If I make a test I got the following:
> 
>    # /usr/ccs/bin/make test Makefile
> PERL_DL_NONLAZY=1 /usr/local/bin/perl "-MExtUtils::Command::MM" "-e" 
> "test_harness(0, 'blib/lib', 'blib/arch')" t/*.t
> t/00connect.............Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/00connect.t line 12
> Compilation failed in require at t/00connect.t line 12.
> BEGIN failed--compilation aborted at t/00connect.t line 12.
> t/00connect.............dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/01import..............Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/01import.t line 7
> Compilation failed in require at t/01import.t line 7.
> BEGIN failed--compilation aborted at t/01import.t line 7.
> t/01import..............dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/02export..............Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/02export.t line 3
> Compilation failed in require at t/02export.t line 3.
> BEGIN failed--compilation aborted at t/02export.t line 3.
> t/02export..............dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/09qualifier...........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/09qualifier.t line 13
> Compilation failed in require at t/09qualifier.t line 13.
> BEGIN failed--compilation aborted at t/09qualifier.t line 13.
> t/09qualifier...........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/10alink...............Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/10alink.t line 3
> Compilation failed in require at t/10alink.t line 3.
> BEGIN failed--compilation aborted at t/10alink.t line 3.
> t/10alink...............dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/10entry...............Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/10entry.t line 7
> Compilation failed in require at t/10entry.t line 7.
> BEGIN failed--compilation aborted at t/10entry.t line 7.
> t/10entry...............dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/10getescalation.......Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/10getescalation.t line 3
> Compilation failed in require at t/10getescalation.t line 3.
> BEGIN failed--compilation aborted at t/10getescalation.t line 3.
> t/10getescalation.......dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/10getftinfo...........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/10getftinfo.t line 3
> Compilation failed in require at t/10getftinfo.t line 3.
> BEGIN failed--compilation aborted at t/10getftinfo.t line 3.
> t/10getftinfo...........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/10getlist.............Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/10getlist.t line 3
> Compilation failed in require at t/10getlist.t line 3.
> BEGIN failed--compilation aborted at t/10getlist.t line 3.
> t/10getlist.............dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/11entry...............Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/11entry.t line 10
> Compilation failed in require at t/11entry.t line 10.
> BEGIN failed--compilation aborted at t/11entry.t line 10.
> t/11entry...............dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/12lotsoffields........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/12lotsoffields.t line 3
> Compilation failed in require at t/12lotsoffields.t line 3.
> BEGIN failed--compilation aborted at t/12lotsoffields.t line 3.
> t/12lotsoffields........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/13join................Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/13join.t line 3
> Compilation failed in require at t/13join.t line 3.
> BEGIN failed--compilation aborted at t/13join.t line 3.
> t/13join................dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/20merge...............Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/20merge.t line 2
> Compilation failed in require at t/20merge.t line 2.
> BEGIN failed--compilation aborted at t/20merge.t line 2.
> t/20merge...............dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/21setlogging..........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/21setlogging.t line 2
> Compilation failed in require at t/21setlogging.t line 2.
> BEGIN failed--compilation aborted at t/21setlogging.t line 2.
> t/21setlogging..........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/31createschema........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/31createschema.t line 6
> Compilation failed in require at t/31createschema.t line 6.
> BEGIN failed--compilation aborted at t/31createschema.t line 6.
> t/31createschema........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/32createcontainer.....Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/32createcontainer.t line 7
> Compilation failed in require at t/32createcontainer.t line 7.
> BEGIN failed--compilation aborted at t/32createcontainer.t line 7.
> t/32createcontainer.....dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/33setcontainer........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/33setcontainer.t line 7
> Compilation failed in require at t/33setcontainer.t line 7.
> BEGIN failed--compilation aborted at t/33setcontainer.t line 7.
> t/33setcontainer........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/34createactlink.......Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/34createactlink.t line 6
> Compilation failed in require at t/34createactlink.t line 6.
> BEGIN failed--compilation aborted at t/34createactlink.t line 6.
> t/34createactlink.......dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/35setactlink..........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/35setactlink.t line 6
> Compilation failed in require at t/35setactlink.t line 6.
> BEGIN failed--compilation aborted at t/35setactlink.t line 6.
> t/35setactlink..........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/36createfilter........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/36createfilter.t line 6
> Compilation failed in require at t/36createfilter.t line 6.
> BEGIN failed--compilation aborted at t/36createfilter.t line 6.
> t/36createfilter........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/37setfilter...........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/37setfilter.t line 6
> Compilation failed in require at t/37setfilter.t line 6.
> BEGIN failed--compilation aborted at t/37setfilter.t line 6.
> t/37setfilter...........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/38createescalation....Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/38createescalation.t line 6
> Compilation failed in require at t/38createescalation.t line 6.
> BEGIN failed--compilation aborted at t/38createescalation.t line 6.
> t/38createescalation....dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/39setescalation.......Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/39setescalation.t line 6
> Compilation failed in require at t/39setescalation.t line 6.
> BEGIN failed--compilation aborted at t/39setescalation.t line 6.
> t/39setescalation.......dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/40createcharmenu......Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/40createcharmenu.t line 6
> Compilation failed in require at t/40createcharmenu.t line 6.
> BEGIN failed--compilation aborted at t/40createcharmenu.t line 6.
> t/40createcharmenu......dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> t/41setcharmenu.........Can't load 
> '/u01/appl/arsperl/ARSperl-1.90/blib/arch/auto/ARS/ARS.so' for module ARS: 
> ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or 
> directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>  at t/41setcharmenu.t line 6
> Compilation failed in require at t/41setcharmenu.t line 6.
> BEGIN failed--compilation aborted at t/41setcharmenu.t line 6.
> t/41setcharmenu.........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> FAILED--25 test scripts could be run, alas--no output ever seen
> *** Error code 2
> make: Fatal error: Command failed for target `test_dynamic'
> 
> 
> -----------------------------------------------
>    Maurice Frassl 
>    Application Engineer
>           
>       [EMAIL PROTECTED]
> 
>       UPC CIO IP Provisioning SP    
>    t     +43 1 960685621
>       m     +43 69919605621
>    f     +43 1 960685666
> 
>    Erlachgasse 116              
>       A-1100 Vienna
>    Austria           
> -----------------------------------------------
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Thilo Stapff
> Sent: Dienstag, 11. Dezember 2007 10:46
> To: ARSperl User Discussion
> Subject: Re: [Arsperl-users] ARSPerl 1.9 will not run with API 7.0
> 
> It looks like ARSperl doesn't find the BMC unicode libraries, probably 
> because of an error in Makefile.PL
> 
> Try to change line 114 in Makefile.PL:
> 
> $ARS_LIBS .= " -lpthread -licuuc -licui18n";
> 
> to
> 
> $ARS_LIBS .= " -lpthread -licuucbmc -licui18nbmc";
> 
> and compile again.
> 
> Regards,
> Thilo Stapff
> 
> 
> Frassl, Maurice wrote:
>> Hi Guys!
>>
>>  
>>
>> Having some problems getting ARSPerl running with 7.0 API! I installed 
>> it the common way - I always did witch 1.85 - got no errors.
>>
>> If I try to run a script using ARS now I get the following error!
>>
>>  
>>
>> Can't load 
>> '/usr/perl5/site_perl/5.8.4/sun4-solaris-64int/auto/ARS/ARS.so' for 
>> module ARS: ld.so.1: perl: fatal: relocation error: file 
>> /usr/perl5/site_perl/5.8.4/sun4-solaris-64int/auto/ARS/ARS.so: symbol 
>> ucnv_compareNames_3_2: referenced symbol not found at 
>> /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230.
>>
>>  at casc_ARSFuncs.pm line 25
>>
>>  
>>
>> The file ARS.so is where it is expected!
>>
>> So may somebody can help!?
>>
>>  
>>
>> thx
>>
>>  
>>
>>  
>>
>> -----------------------------------------------
>>
>>    Maurice Frassl
>>
>>    Application Engineer
>>
>>           
>>
>>       [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
>>
>>       UPC CIO IP Provisioning SP   
>>
>>    t     +43 1 960685621
>>       m     +43 69919605621
>>
>>    f     +43 1 960685666
>>
>>  
>>
>>    Erlachgasse 116              
>>       A-1100 Vienna
>>
>>    Austria           
>>
>> -----------------------------------------------
>>
>>  
>>
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