Problem resolved. I found Axton's old post and use his suggestion:

$ARS_LDPATH = "-L$ARSAPI/lib -L$ARSAPI/../bin";

It is now complied in my Linux box. Thanks Axton! Thanks Eric!

Regards
PC

From: Eric Wolf [mailto:[email protected]]
Sent: February 8, 2012 10:44
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] undefined symbol: u_toupper_3_2

Others can probably speak to it better than I can, but in the past, I have had 
trouble going from a Linux 64 bit server to Windows 32 bit Remedy server 
because of an RPC translation problem.  I'm not sure what your build is like, 
but I seem to remember there not being a problem going with 64 bit if there is 
no RPC translation that needs to happen.

-Eric
On Wed, Feb 8, 2012 at 12:38 PM, PC Wai 
<[email protected]<mailto:[email protected]>> wrote:
Hi Eric,

Thanks! Does ARSPerl need to run on 32 bit Perl? Or Can it run on 64 bits?

Regards
PC

From: Eric Wolf [mailto:[email protected]<mailto:[email protected]>]
Sent: February 6, 2012 18:08
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] undefined symbol: u_toupper_3_2

The pertinent message usually indicates that ARSPerl wasn't compiled against 
the C Libraries successfully.  Did you edit the Makefile.PL file to point to 
the library files?

-Eric
On Mon, Feb 6, 2012 at 6:01 PM, PC Wai 
<[email protected]<mailto:[email protected]>> wrote:
Hi Listers,

I just installed ARSperl-1.93 on a Red Hat Enterprise Linux Server release 5.6 
(Tikanga). I get this error message when calling the ARS module.

Can't load 
'/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/auto/ARS/ARS.so' 
for module ARS: 
/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/auto/ARS/ARS.so: 
undefined symbol: u_toupper_3_2 at 
/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/DynaLoader.pm line 230.


Regards
PC Wai
Technology Consultant
BT TO/IT Service Operations
Service Assurance Support - Remedy
Tel: 604-451-4613<tel:604-451-4613>
TELUS(r)  the future is friendly(r)




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to sail in high winds. --Aristotle Onassis
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