Hi Eric,
I used the 32-bit to compile.....
sudo /usr/local/bin/perl Makefile.PL
But, can't "make" it....
ln98625:arsystem$ sudo make
Skip blib/lib/ARS/arerrno-h.pm (unchanged)
Skip blib/lib/ARS/OOsup.pm (unchanged)
Skip blib/lib/ARS/ar-h.pm (unchanged)
Skip blib/lib/ARS/nparm.pm (unchanged)
Skip blib/lib/ARS/OOmsgs.pm (unchanged)
Skip blib/lib/ARS/OOform.pm (unchanged)
Skip blib/lib/ARS.pm (unchanged)
/usr/local/bin/perl /usr/local/lib/perl5/5.14.2/ExtUtils/xsubpp -typemap
/usr/local/lib/perl5/5.14.2/ExtUtils/typemap -typemap typemap ARS.xs > ARS.xsc
&& mv ARS.xsc ARS.c
cc -m32 -c -I/opt/bmc/ARSystem/api/include -fno-strict-aliasing -pipe
-fstack-protector -I/usr/local/include -D_LARGEFILE_SOURCE
-D_FILE_OFFSET_BITS=64 -O2 -DVERSION=\"1.93\" -DXS_VERSION=\"1.93\" -fPIC
"-I/usr/local/lib/perl5/5.14.2/x86_64-linux/CORE" -g -DARS32 -DARS452
-DPERL_PATCHLEVEL_IS=14 -DPERL_SUBVERSION_IS=2 -DPERL_BASEREV_IS=50 ARS.c
cc -m32 -c -I/opt/bmc/ARSystem/api/include -fno-strict-aliasing -pipe
-fstack-protector -I/usr/local/include -D_LARGEFILE_SOURCE
-D_FILE_OFFSET_BITS=64 -O2 -DVERSION=\"1.93\" -DXS_VERSION=\"1.93\" -fPIC
"-I/usr/local/lib/perl5/5.14.2/x86_64-linux/CORE" -g -DARS32 -DARS452
-DPERL_PATCHLEVEL_IS=14 -DPERL_SUBVERSION_IS=2 -DPERL_BASEREV_IS=50 support.c
cc -m32 -c -I/opt/bmc/ARSystem/api/include -fno-strict-aliasing -pipe
-fstack-protector -I/usr/local/include -D_LARGEFILE_SOURCE
-D_FILE_OFFSET_BITS=64 -O2 -DVERSION=\"1.93\" -DXS_VERSION=\"1.93\" -fPIC
"-I/usr/local/lib/perl5/5.14.2/x86_64-linux/CORE" -g -DARS32 -DARS452
-DPERL_PATCHLEVEL_IS=14 -DPERL_SUBVERSION_IS=2 -DPERL_BASEREV_IS=50
supportrev.c
cc -m32 -c -I/opt/bmc/ARSystem/api/include -fno-strict-aliasing -pipe
-fstack-protector -I/usr/local/include -D_LARGEFILE_SOURCE
-D_FILE_OFFSET_BITS=64 -O2 -DVERSION=\"1.93\" -DXS_VERSION=\"1.93\" -fPIC
"-I/usr/local/lib/perl5/5.14.2/x86_64-linux/CORE" -g -DARS32 -DARS452
-DPERL_PATCHLEVEL_IS=14 -DPERL_SUBVERSION_IS=2 -DPERL_BASEREV_IS=50
supportrev_generated.c
Running Mkbootstrap for ARS ()
chmod 644 ARS.bs
rm -f blib/arch/auto/ARS/ARS.so
LD_RUN_PATH="/lib:/opt/bmc/ARSystem/api/../bin" cc -m32 -shared -O2
-L/usr/local/lib -fstack-protector ARS.o support.o supportrev.o
supportrev_generated.o -o blib/arch/auto/ARS/ARS.so
/opt/bmc/ARSystem/api/lib/libar_lx64.a \
-L/opt/bmc/ARSystem/api/lib -L/opt/bmc/ARSystem/api/../bin -lnsl
-lpthread -licuucbmc_lx64 -licui18nbmc_lx64 -licudatabmc_lx64 \
/usr/bin/ld: skipping incompatible
/opt/bmc/ARSystem/api/../bin/libicuucbmc_lx64.so when searching for
-licuucbmc_lx64
/usr/bin/ld: cannot find -licuucbmc_lx64
collect2: ld returned 1 exit status
make: *** [blib/arch/auto/ARS/ARS.so] Error 1
Regards
PC
From: Eric Wolf [mailto:[email protected]]
Sent: February 8, 2012 18:32
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] undefined symbol: u_toupper_3_2
Yes, that's the same problem I was having and we figured that it was due to RPC
translation issues with that open BMC bug. I'm using 64 bit Linux and had to
ultimately compile a 32 bit Perl installation as well as compile ARS Perl
against that installation to resolve it. This was likely because I was going
against a 32 bit Windows Remedy installation but I didn't look into it any
further after I got it working.
On Wed, Feb 8, 2012 at 8:26 PM, PC Wai
<[email protected]<mailto:[email protected]>> wrote:
Hi Eric,
Now, I am having another problem after the compilation. The 64-bits does not
seem to be working. Did anyone have this problem on a 64 bit Linux?
[ERROR] Cannot establish a network connection to the AR System server
(itsmintdv01 : RPC: Can't encode arguments) (ARERR #90)
Regards
PC
From: Eric Wolf [mailto:[email protected]<mailto:[email protected]>]
Sent: February 8, 2012 15:44
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] undefined symbol: u_toupper_3_2
Oh...I've run into that too. Since I wasn't compiling against a working ARS
install, I stuck everything in bin under lib and solved it that way. Glad you
got it going.
-Eric
On Wed, Feb 8, 2012 at 3:35 PM, PC Wai
<[email protected]<mailto:[email protected]>> wrote:
Problem resolved. I found Axton's old post and use his suggestion:
$ARS_LDPATH = "-L$ARSAPI/lib -L$ARSAPI/../bin";
It is now complied in my Linux box. Thanks Axton! Thanks Eric!
Regards
PC
From: Eric Wolf [mailto:[email protected]<mailto:[email protected]>]
Sent: February 8, 2012 10:44
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] undefined symbol: u_toupper_3_2
Others can probably speak to it better than I can, but in the past, I have had
trouble going from a Linux 64 bit server to Windows 32 bit Remedy server
because of an RPC translation problem. I'm not sure what your build is like,
but I seem to remember there not being a problem going with 64 bit if there is
no RPC translation that needs to happen.
-Eric
On Wed, Feb 8, 2012 at 12:38 PM, PC Wai
<[email protected]<mailto:[email protected]>> wrote:
Hi Eric,
Thanks! Does ARSPerl need to run on 32 bit Perl? Or Can it run on 64 bits?
Regards
PC
From: Eric Wolf [mailto:[email protected]<mailto:[email protected]>]
Sent: February 6, 2012 18:08
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] undefined symbol: u_toupper_3_2
The pertinent message usually indicates that ARSPerl wasn't compiled against
the C Libraries successfully. Did you edit the Makefile.PL file to point to
the library files?
-Eric
On Mon, Feb 6, 2012 at 6:01 PM, PC Wai
<[email protected]<mailto:[email protected]>> wrote:
Hi Listers,
I just installed ARSperl-1.93 on a Red Hat Enterprise Linux Server release 5.6
(Tikanga). I get this error message when calling the ARS module.
Can't load
'/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/auto/ARS/ARS.so'
for module ARS:
/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/auto/ARS/ARS.so:
undefined symbol: u_toupper_3_2 at
/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/DynaLoader.pm line 230.
Regards
PC Wai
Technology Consultant
BT TO/IT Service Operations
Service Assurance Support - Remedy
Tel: 604-451-4613<tel:604-451-4613>
TELUS(r) the future is friendly(r)
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