We are running this code: ARS::ars_SetEntry($ctrl, 'HPD:Help Desk', 'INC000002149624', 0, @fields) ;
and getting this error: [ERROR] Must specify 'size' key. (ARERR #80025) Note that @fields is a large array: it has about 280 entries some of whose values are several dozen K bytes. We can run other ARS Perl code including ticket create and other kinds of update without error. Only this one ticket will generate this error; other tickets run with no problem. Of potential interest: the ticket description contains many lines like: Q'\x96Y`G\x03\xcc\x9b\xdc2}\xf5\xee\xdb\xa5\xf0\x7f\xbf^\x01\x18\xa9\x06W]7W\r\x13mV\x8c\xbb\xf2)\xb6\x06\xd2\x0ct We are running Remedy 7.1 on Red Hat Enterprise Linux AS release 4 (Nahant Update 9, 2.6.9-103.ELsmp, 32bit) and running version 1.91 of the ARS Perl libraries. Any suggestions greatly appreciated. -Victor ------------------------------------------------------------------------------ Everyone hates slow websites. So do we. Make your web apps faster with AppDynamics Download AppDynamics Lite for free today: http://p.sf.net/sfu/appdyn_d2d_mar -- Arsperl-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/arsperl-users
