On Mon, Mar 25, 2013 at 12:29 PM, Victor Chavez <[email protected]> wrote: > We are running this code: > > ARS::ars_SetEntry($ctrl, 'HPD:Help Desk', 'INC000002149624', 0, @fields) ; > > and getting this error: > > [ERROR] Must specify 'size' key. (ARERR #80025) > > Note that @fields is a large array: it has about 280 entries some of > whose values are several dozen K bytes. > > We can run other ARS Perl code including ticket create and other kinds > of update without error. Only this one ticket will generate this > error; other tickets run with no problem. Of potential interest: the > ticket description contains many lines like: > > > Q'\x96Y`G\x03\xcc\x9b\xdc2}\xf5\xee\xdb\xa5\xf0\x7f\xbf^\x01\x18\xa9\x06W]7W\r\x13mV\x8c\xbb\xf2)\xb6\x06\xd2\x0ct > > We are running Remedy 7.1 on Red Hat Enterprise Linux AS release 4 > (Nahant Update 9, 2.6.9-103.ELsmp, 32bit) and running version 1.91 of > the ARS Perl libraries.
I should have also mentioned the Perl version is 5.8.5. > Any suggestions greatly appreciated. -Victor ------------------------------------------------------------------------------ Everyone hates slow websites. So do we. Make your web apps faster with AppDynamics Download AppDynamics Lite for free today: http://p.sf.net/sfu/appdyn_d2d_mar -- Arsperl-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/arsperl-users
