I agree!









At 10:44 PM -0700 9/10/06, Rajib Das wrote:
>  > airports, just don't work. The officials are usually
>>  rude, and flights are
>>  often delayed or cancelled on a regular basis
>>  (specially Indian Airlines).
>
>While I would agree with most of what you have said
>but this part I have excerpted needs perhaps a nuanced
>response.
>
>Airport services are bad, no doubt. That includes the
>actual check-in officials since they are a part of the
>government.
>
>However, apart from Indian Airlines, it would be wrong
>to say the AIRLINE officials are rude.
>
>I travel every week in the US and very frequently in
>Europe. The services here are pathetic. The airline
>officials are sometimes plain ignorant or plain rude.
>With United and Delta, late is a way of life. Most
>often they just don't care. The airhostesses and
>stewards are tired and overworked. They don't serve
>food anymore on the flight. It is pathetic.
>
>Compared to that Jet Airways and Sahara and Kingfisher
>is heaven. Their young officials are always cheerful
>and ready to help. Kingfisher even has porters
>available outside the airport at least in Mumbai and
>Delhi to pick up your bags. The food is awesome -
>almost always. Oh yeah, when my Mom was traveling
>alone from Mumbai to Guwahati, Jet Airlines people at
>the airport in Mumbai even took my call, located my
>Mom in the airport, made sure she was ok (she wasn't
>and they called a doc) and reported back to me. It was
>followed up on the plane by the airhostess.
>
>No wonder, Jet Airways is the hunting ground for
>almost all major international airlines including
>Singapore Airlines, Virgin etc.
>
>That they can do so with unruly passengers is even
>more remarkable.
>
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