>From Outlook India
   
  Did anyone else read this column? Kiran Bedi seems helpless even though she 
is a Director in Indian Police.
  Any comment from the readers? She says reform is needed. Isn't she in a 
position to bring about some changes?
   
  Dilip
  ==============================================================================
   
  POLICING
'Nithari Is Not An Isolated Incident' 
So says the first and highest ranking woman police officer of the country, 
pointing out that such incidents cannot be stopped till the time police 
reforms, as directed by the Supreme Court recently, are implemented.
  NAGENDER SHARMA, BBC HINDI RADIO INTERVIEWS KIRAN BEDI
  The transcript of BBC Hindi special programme Aapki Baat BBC Ke Saath with 
the first and highest ranking woman police officer of the country, Kiran Bedi, 
presently the Director General of Bureau for Police Research and Development.
  Nagendar Sharma: Can the people of the country expect that the Nithari 
incident would prove to be an eye-opener for the Police department? 

Kiran Bedi: We can only hope that such an incident should serve as an eye 
opener, but let us all not forget that it is easier said than done. Police in 
India does not function independently. It serves its masters. The crude reality 
to be kept in mind is that their masters are not the poor people of the 
country. We should also not forget that Executive has been called one of the 
pillars of democracy, but in practice in this country it is run by the whims 
and fancies of the Legislature. Therefore the question that I would pose to the 
country is: Who would come forward to take the responsibility of opening the 
eyes of the police?

Nagendar Sharma: Having spent more than three decades in the police department, 
what or where according to you is the the root of the problem?  
  Kiran Bedi: The root of the problem is that policing in India is not for the 
common man. Policing in India has unfortunately been reduced to providing force 
for VIP security and for traffic regulations. For the common man, the police 
force throughout the country continues to be inadequate. Look at the figures of 
crime rate even in NOIDA where the latest incident has taken place and compare 
it with the police force available for 24 hours patrolling. 
  Arshad Ali (father of one of the Nithari victims) : My 14 year old daughter 
is missing since 2005. I have been to the police station many times, I have 
pleaded with them, but I have not got any answer. How can the police give an 
answer when my child is not alive? I have not been allowed to enter the house 
of the accused. Where should I go?  
  Kiran Bedi: Well, the Nithari incident has exposed the inherent flaws in our 
police functioning— for the first time all of you are seeing the inefficiency 
of the police. This has been made possible by the tremendous visual impact of 
this heart-rending incident, which has been seen by the people of the country 
through TV visuals, newspaper photographs and also the radio coverage. Nithari 
has shown that even at a stone's throw distance from the national capital, the 
police does not have the resources to maintain law and order. It is a harsh 
fact that NOIDA police did not even have the means to register the complaints 
of all of the parents, leave alone what they could have investigated. This is 
the reality and till the time police reforms, as directed by the Supreme Court 
recently, are implemented, such incidents cannot be stopped. I am sorry to say 
this. 
  Listener from Hyderabad: Madam, in our country it is very difficult for the 
common man to get an FIR registered in a police station. This gives a feeling 
that policing is still a legacy of the British Raj in India. The common man 
does not get to interact with the IPS officers, therefore should there not be 
special training for the lower-rung police personnel?  
  Kiran Bedi: Well, the constabulary and lower ranking police personnel come 
from lower middle class backgrounds and it is not that they are not aware of 
the problems of common man or that they are insensitive from recruitment 
onwards. It is the general atmosphere which turns them insensitive. Transfers, 
promotions and the urge for medals is the reason behind their so-called 
insensitivity. Can the common man give them these? The obvious answer is NO, 
therefore they start serving the interests of those who can give them all these 
benefits. Let us remember that police is being controlled by political masters 
and influenced by the rich. Since their masters are someone else, how can they 
be faulted for having an indifferent attitude towards the poor?  
  This is the general trend. You may still find exceptions who would be 
sensitive, but it is a reality that sensitivity is missing in general. 
Therefore till the time mindsets of the police personnel are changed, nothing 
can be done. The mindsets can only be changed if you empower the common man and 
that would happen only if reforms as directed by Supreme Court are implemented, 
which clearly say that transfers, postings and promotions should be done on 
recommendations of the security commissions. Such commissions would include the 
chief minister, leader of the opposition, and independent eminent citizens and 
all of them would take a decision. Similarly, at the central level, it is 
proposed that this commission would comprise of the home minister, leader of 
the opposition and independent eminent citizens. If the security commissions 
are formed and they work, we would definitely see a positive change. 

Sanjo Devi (mother of a missing girl from Nithari) : Madam, I went to the 
police many times and I was rudely turned away each time. I have spent more 
than fifty thousand rupees in search of my daughter, neglected other two 
children in search of my first child and police finally told me to go and find 
my daughter myself. What can I do?  
  Kiran Bedi: I fully understand the pain of this mother, and the answer given 
by the police was a standard answer that anyone would get when you go to lodge 
a complaint for missing people. The question is: Did we prepare a police force 
in the country which could be humane and sensitive enough to such situations? 
Nithari is not an isolated incident, but an example of how police generally 
deals with the complaints of disappearance. The important thing about this case 
is it has unmasked the police functioning in the country. The fact is that 
development, which means setting up multi storey buildings etc, is the priority 
of governments today. Even if we were to wake up and demand for more police 
force today, it would take at least three years to provide trained police 
personnel. It is clear the providing adequate police force is not on the 
priority list of governments in India. For recruiting and quality training, you 
need resources, which the governments in India are not
 ready to provide.  
  Nagendar Sharma: In the existing police set-up, do you think a Nithari type 
incident could have been avoided? 
  Kiran Bedi: Nithari is a clear-cut case of supervision failure by police 
officers from station house officer (SHO) upwards. The concerned officers 
failed in analysing the reason for disappearance of children, despite repeated 
pleas from concerned parents. This failure led to a crime of unimaginable 
proportions. There is no doubt that responsible police officers should have 
been alert, which was not the case here. Lack of planned thinking and 
resources, both led to a miserable police failure.  
  Listener from IIT Kanpur: Madam, my firm belief is that police in this 
country works on bribery and out of fear. Nithari would not have been 
investigated if the media did not highlight it. Is there any hope for the 
common man? 

Kiran Bedi: It is a reality which you have pointed out. I fully agree with you 
that only the issues which are highlighted would be investigated. In my view 
the biggest contribution of Nithari is that it has, for the first time, brought 
the police functioning in our country into limelight. From here, I appeal to 
the people of this great country to be organised and at least ensure that they 
vote for governments which would promise police reforms and implement them. 
This is a very good opportunity and people should not allow it to pass.  
  Sita Devi (mother of another missing girl from Nithari): Madam, the NOIDA 
police told me that I should have kept my daughter under control and they said 
my daughter might have run away with someone and could return in future. Whom 
do I trust?  
  Kiran Bedi: Look, the answers given by police in each of the three cases that 
I have heard from parents so far are similar, this is because policing in India 
is not for the common and poor people. This is a stark reality which stares us 
in our eyes. The police neither has the resources, nor the training or 
willpower to serve the common man. Till the time police reforms are implemented 
throughout the country, as directed by the Supreme Court on 11th January, it 
would not be possible to stop a repeat of Nithari .  
  I have been noting that in backyard areas of the national capital—Gurgaon, 
Faridabad, Ghaziabad and NOIDA—the problem is that governments are trying to 
maintain law and order through poorly run police posts. We should be very clear 
that ramshackle police posts cannot cope with the ever-increasing influx in 
these areas from all parts of the country. Till the time full fledged police 
stations with high ranking officials and modern machinery are used, it would be 
difficult for the common man to lead a safe life.  
  Nagendar Sharma: What are the options for common people to deal with the 
police? 
  Kiran Bedi: Firstly: as far as possible, no complainant should go alone to 
lodge a complaint, if possible. Secondly, the complaint should be followed up 
and if no action is being taken, the higher official should be informed in 
writing. Thirdly, the public should demand computerisation of police 
functioning to remove the role of human pen. Nobody could refuse a complaint, 
if it was sent electronically or even through phone, as the records would 
remain there. I stress that police functioning in the country would only turn 
pro-people if police reforms as directed by the Supreme Court are fully 
implemented in the country. Security Commission at the centre as well as in all 
states for promotions, transfers etc alone can ensure participation of common 
people in policing by making them stake holders. Since, presently, police 
resources are limited, therefore they are directed in favour of the rich. Till 
the time resources are increased and evenly spread, the poor would continue
 to be ignored. 
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