BTW, Kingfisher now has a direct (non-stop) flight> from Mumbai to Guwahati and
the service is ... well as> expected from Kingfisher
Thats GREAT , better connectivity to gau from Bom.
Kingfisher airline - I rate it among the very best in the world.
Have you noticed the attendent refusing tips for carrying the luggage , I
experienced it multiple times. Staff at the ticketing counter were friendly and
smiling, help at baggage claim, new planes, clean interior ,online
entertainment, gift wrap , good food, pretty cabin crew !!!( jiiii)
Overall FIRST class experience specially after you land in Delhi /Mumbai after
taking these pathetic American carriers ..be it CO,AA ,United.
Jet airways is equally good.
American airline industry is in the same slippery slope automobile industry is
in...losing market share every year to asian Competitors.
********
> Date: Tue, 26 Feb 2008 13:37:20 -0800> From: [EMAIL PROTECTED]> To:
> [email protected]> Subject: [Assam] Harrasment thy name is Continental> >
> Ram-da> > I found the 16 hour journey somewhat more comfortable> then the
> break in Europe. With the stop in Europe, > every time you are almost asleep,
> you either have a> meal/snacks break or the airport is approaching. With> 16
> hour travel, you have around 7 - 8 hours without> any disturbance.> > My
> final destination is always Mumbai (I take a 2 - 3> days break in Mumbai) and
> so the ungodly hours are not> an issue.> > I forgot to add one more point
> .....> > We were eventually routed through Paris. The> Newark-Paris flight
> landed in Terminal A of C D Gaule> airport. The terminal is worse then Mumbai
> airport> ... no elevator/escalator. Looks like they are having> some
> construction. Not even an information board. A> lady with a paper informed us
> (there were around 10> people in all) that our connecting flight (AF) will>
> depart from terminal B. > Went to terminal B and we were informed we need to
> go> to terminal E.> > The terminal E was decent like any other international>
> airport. However, while in Restroom, I found the> wash basins very
> inconvenient. The wash basins are> almost flat with a little curve and there
> is no option> of hot water. The water splashes on you. > Not sure if there is
> any reason behind such design.> > BTW, Kingfisher now has a direct (non-stop)
> flight> from Mumbai to Guwahati and the service is ... well as> expected from
> Kingfisher. They took care of our> luggage as soon as we reached airport and
> took it> through X-Ray till Checkin. I need not even push the> luggage cart
> not to speak of loading and unloading it.> > They will probably start US
> operation sometimes this> year.> > >>KC,> > >From my experience, American
> (O'Hare - Del) is> somewhere nearabouts your CO> flight.> > >>The first thing
> people ought to understand is that> if your destination is> >>say Guwahati
> (and not Del or Mumbai), you really> reach at the same unearthly> hour, that
> an overnight at Del/Cal/Mumbai and that> doesn't make it> worthwhile.> > On
> the return from Del, American kept delaying our> flight to Chicago every 2>
> hours and of course because of 'technical difficulty',> and in the end I>
> think the flight left 6 hours or later.> > This time, we took Lufthansa - OK
> service, very> clinical, but they are on> time.> > Amlan is correct - any of
> the Asian airlines are far> superior. I wonder how> Jet Airways - Del-NY is?>
> > Also for people in Houston, we have a flight now from> Houston to Dubai>
> non-stop by Emirates, and with convenient connections> to a number of>
> locations in India. Its great if you want to get some> shopping at Dubai and>
> then on to the Desh! :).> > Non stops for 14 -15 hours are not fun.> > --Ram
> da> > > On 2/26/08, Krishnendu Chakraborty <krish_gau at> yahoo.com> wrote:>
> >> > We just returned from our trip to India.> >> > This time, we preferred
> to book in Continental> > Airlines since it provides a non stop flight from>
> > Newark to Mumbai and we thought we would save some> > time.> >> > Little
> did we know that it is worse then Indian> > Railways !> >> > Our flight plan
> was Boston to Newark at 4:30 PM and> > Newark to Mumbai at 8:40 PM. On
> reaching airport,> > we were informed that since flights are running> >
> slightly (!!) behind the schedule due to weather> > conditions, we have been
> put to 3:30 flight just to> > ensure that we do not miss our connection.> >>
> > The 3:30 flight got rescheduled to 5:30 and again to> > 6:40.> >> > When I
> inquired about status of Newark -- Mumbai> > flight, I was informed it was on
> time and CO Agent> > advised us to take an earlier flight to Newark> >
> (Originally scheduled at 2 PM, rescheduled to 4:55> > PM).> >> > The flight
> was taxing for about an hour and took off> > at 6 PM. At around 7 PM, we were
> informed that> there> > is bad weather and the flight did not have enough> >
> fuel to wait. No ALS, CAT-3 helped. So they took> us> > back to Boston. We
> were imprisoned in the flight> for> > about 45 minutes and then allowed to
> deplane.> >> > The staff in Boston airport is the rudest I have> ever> >
> seen. They mentioned that the options available to> > us are to cancel our
> trip or travel to Newark in> next> > flight and wait in airport for next
> available> > international flight. They categorically mentioned> > that CO
> will not provide any accomodation.> >> > Well, we took the risk to travel to
> Newark and> reached> > at 11:30 PM. CO did not provide food or even water> >
> during this trip. We were out of food from 5 PM> > onwards !!> >> > All
> international flights have left. After some> > cajoling, we were provided
> hotel accomodation> > vouchers in ... guess what .... HOJO !! However,> > CO
> was again negligent but this time, it was good> for> > us. On reaching HOJO,
> we were informed that they> > are fully booked and pushed us to another
> hotel> > (Wyndham) ... a decent one.> >> > Next day, they put us in a flight
> to Paris and then> a> > connecting AF flight to Mumbai. Eventually we>
> reached> > Mumbai 27 hours after the scheduled arrival time > (did> > I say
> it is worse then Indian Railways) .> >> > Irony is, Mumbai - Newark flight
> which we missed> > earlier day was delayed by over 2 hours and had we> >
> travelled by our original flight (3:30 PM> rescheduled> > to 6:40 PM) we
> could have made it. In fact, our> > luggage travelled to Mumbai one day
> before us> >> > Apparently, the CO staff at Boston had no> information> >
> that the Newark- Mumbai flight has been delayed.> >> > Also, the CO flight
> was the Only flight which> could> > not land on Newark on that day.> >> >
> Well the story does not end here.> >> > During the return trip, in Mumbai
> airport, I was> > told that our booking has been cancelled .... reason> > ..
> we did not travel per our original booking during> > onward journey.> >> > It
> took me over 30 minutes to explain them that my> > travel plan was changed
> because of CO's fault.> > Finally, they made some arrangement even though we>
> > did not get our preferred seating.> >> > The non-stop flight (16 hours) is
> not bad except> that> > the quantity of food is not sufficient.> >> > Have
> sent a complaint to Continental and waiting for> > their response.> >> > I
> have seen people bashing Air India in various> > forums, but compared to
> Continental, Air India> ground> > staff are angel.> >> > Up until now, I have
> mostly travelled AI and> > occassionaly BA. This was my first attempt with
> CO> > and I think I will stick to AI or Jet (or Kingfisher> > if they start
> US operation)> >> > Will share my Mumbai / Guwahati experience in> another> >
> posting.> >> >> > > >
> ____________________________________________________________________________________>
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