An interview with SEBA Chairman Mr Shantikam Hazarika .

Ever since you became the Chairman, SEBA seems to be in the news very
 often. It has been reported that you are facing obstacles in bringing 
reforms to SEBA. What in your opinion are the problems facing SEBA?
I would like you to give me some time to answer your query. You must 
remember that SEBA was set up 50 years ago, when the environment was 
different, the kind of people were different and the values were 
different. Recently, I came across a letter written by the indomitable 
Dev Kant Barooah, who as Education Minister set up SEBA. In this letter 
to the Education Secretary, he elucidates his vision for the Board, how 
he wants SEBA to be a dynamic set-up, heralding an educational 
revolution in the State. I am really awestruck by his far-sightedness, 
the clarity of his thoughts and the potential he saw in the 
organization. So, you will appreciate that SEBA has a rich legacy. 
Expeditions from SEBA were very high. It has a vast mandate to uphold.
Well then, has SEBA lived up to the expectations?
I believe in its initial stages, SEBA did live up to people’ 
expectations. Also, I feel a very sound academic foundation was laid, 
the momentum of which still sustains SEBA.
How do you say that?
Well, I have met many products from the SEBA system, who in their 
later lives competed very successfully against products of other 
education systems, even internationally. They have always attributed 
their success to their teachers who basically exploited the SEBA system 
and its contents to the hilt.
Then why is SEBA’s image so low today? What do you think really happened?
For an organization like SEBA to succeed, leadership is very 
important. Earlier, SEBA seem to have been led by stalwarts. The 
organization also attracted some of the best brains to work in it. Many 
of them had the calibre to shape government’s thinking on education. 
However, gradually I believe, SEBA’s leadership got diffused.
That cannot be the only reason. There must be something more than poor 
leadership responsible?
The government also, step by step, reduced SEBA’s domain. Many of its
 functions and roles were taken away from it. Of its own, SEBA abandoned
 many of its roles and activities that could have contributed to the 
qualitative aspects of its mission.
Frankly, apart from organizing the annual HSLC examination and 
designing the syllabus for Class IX and Class X, SEBA nowadays has no 
other major work. SEBA plays no role in advising the government in 
academic matters. SEBA has stopped designing and executing teacher 
training programmes or instituting scholarships and prizes. 
Organizationally SEBA has become very weak; its human capital base has 
forgotten what its mission is.
Financially, SEBA’s accounts have not been finalized since 2003. SEBA
 carries out a few thousands of transactions amounting to about Rs 30 
crore a year. Yet SEBA’s accounts are still kept manually. The gap 
between SEBA’s accounts book and the bank is quite staggering that has 
no been reconciled.
There has been hardly any academic innovation or original thinking 
inside SEBA. Research and deep academic studies have been largely 
absent. There is no dynamism in the organization.
In other words, SEBA has not changed with the times?
Well, I would rather say, SEBA has been left behind. It still works 
as it must have worked in the beginning when it had only a few thousand 
students spread over a few hundred schools, operating in a very staid 
and serene environment where the expectations of its client base and 
stakeholders were rather limited.
And today? What is the scene like?
Today, SEBA is responsible for the destiny of eight lakh students 
spread over nearly 7,000 schools, functioning in an environment that has
 seen revolutionary changes in the last few decades and where the 
stakeholdres are not willing to take anything for granted. SEBA today 
also caters to a  large number of schools in remote inaccessible areas 
where majority of the students may be first generation students. The 
challenge is huge.
How do you think SEBA will meet the challenges? Is SEBA equipped to deal with 
them?
I will not say that it is not equipped. But some basic changes are 
required. Take the Assam Secondary Education Act enacted 50  years ago 
under which SEBA was formed. Since then, many changes have taken place 
in the field of education that have not been incorporated in the Act. 
Fifty years ago, we had posts like Additional DPI, Principal of the 
Assam Agriculture College. All these are not there anymore. Yet in the 
statute of SEBA, they still continue as Board members! On the other  
hand, the Higher Secondary Council, the SCERT, the Elementary Education 
Directorate etc. are not represented in the Board. So, the very basic 
composition of SEBA requires a relook.
How do you explain this year’s admit card problems, the anomalies in 
declaring the results and other matters that kept SEBA in the news 
constantly in recent times?
It is not that the examination related problems have not occurred in 
the past. In fact, they appear every year. Regarding this year’s 
problems, let me tell you, we had only 980 students out of 3.66 lakh, 
who got wrong admit cards or had to be issued temporary admit cards. The
 error was less than 0.5 per cent, yet it was blown out of proportion by
 the media. I talked to some other Board who stated that their error 
proportion was much higher. And all these problems were due to SEBA’s 
own data base that was not updated. Similarly, in result processing, 
some of the evaluation zones did not provide the data correctly. In any 
computerized system, if the data is erroneous, the result would be 
garbage. Garbage in, Garbage out (GIGO). We, however, corrected the 
errors as soon as they were detected. But I do agree that we should 
strive for zero-error situations.
The problem is that SEBA has never learns from its mistakes. So 
mistakes get repeated. This year, instead of looking for scapegoats, we 
are trying to analyze the causes of the errors and see that they get 
reduced next year.
What have you learnt and what you would like to do?
First of all, we have to develop our human resource base. We propose 
to invest heavily in training and development. I have done some training
 need analysis which I would like to implement. In addition we have to 
train the teachers and other functionaries through whom we conduct the 
examinations. Else we shall continue to have problems of wrong question 
papers being distributed or situations like cows entering strong rooms!
We also have to improve our internal systems. We propose to digitize 
our records and data to improve our service to our stakeholders. We also
 propose to design a suitable ERP system for SEBA and make it a more 
stakeholder-friendly organization.
You have not said anything about the internal maladies of SEBA. We  
hear a lot about large-scale corruption, manipulation of student 
records, issue of false certificates etc in SEBA. Is there a mafia 
controlling SEBA?
Corruption and other such aberrations are endemic to any system like 
the one prevailing in SEBA. I may not have succeeded in eliminating them
 completely so far. It may also be possible that the adversarial 
situations I faced in SEBA could be attributed to some concerted efforts
 on part of the entrenched vested interests. However, I feel the 
cleansing will take place automatically once the reforms are in place. 
Since the reforms have the support of the government, SEBA will emerge 
as a sound and efficient organization soon.
The drifts towards CBSE that we hear so often, what do you say about that?
Here too, occasionally I come across teachers from schools that 
shifted to the CBSE system. They bemoan that the SEBA system was much 
better. And, though I am not a SEBA product, I honestly believe that 
contentwise, SEBA is much better than CBSE. The move towards CBSE is an 
urban phenomenon where scoring marks is more important than getting 
educated. That is another matter all together.



(The Sentinel,19.09.2012)


http://www.sentinelassam.com/mainnews/story.php?sec=1&subsec=0&id=132325&dtP=2012-09-19&ppr=1#132325




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