On Sep 3, 2010, at 16:47, Steve Comstock wrote:

> http://www-01.ibm.com/support/docview.wss?uid=isg2b9de5f05a9d57819852571c500428f9a
>
Can't get there.  I thought I was registered, long ago.

1. Try to sign in with account name and password I remember.
   (Same as IBMLink account.)

   IBM puts me back to (1).  Repeatedly.

2. Try to create account with name I thought I remembered.

   IBM tells me account name is already in use.

3. Try "forgot password"

   Pass security challenge/response.

   Enter same password in place of new password.

   IBM tells me password is identical or contains previous password.

4. Try to change password.

   Pass security challenge/response.

   Enter different password as new; confirm.

   IBM accepts new password.

5. Attempt to sign in with account and new password.

   IBM puts me back to (1)

-- gil

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