I have no dog in this discussion - I am long gone from BMC - but to put this 
back on the rails; what Bill Blair was specifically asking for was people who 
have deep z/OS development and diagnostic skills.

Dump reading is just one of those skills. In Bill's case they already have 
shared product infrastructure (*) that diagnoses and recovers from abends in 
product code, regardless of the state it is running in. That's the thing that 
vomits up diagnostic messages and captures LOGREC and SVC dumps. All of that is 
completely automatic and in most cases you can figure out the root cause just 
by reading the diagnostic messages.

...except when you can't. That's when you need to be able to read and analyze 
the contents of an SVC dump, or a SAD. None of that has the slightest bit of 
anything to do with LE dumps, or SYSxDUMPs. To meet Bill's requirements you 
MUST know your way around z/OS internals sufficiently to understand the control 
block chains indicating the state of the machine at the time of the error. You 
get even more brownie points if you can do that for dumps taken out of FRR 
routines for work that was locked or disabled at the time of the error.

There is a limited number of people out there who have those skills and we 
probably already know most of them personally through having been in the 
industry a long time, but he's hopeful that some keen / talented person will 
step up and say "oh yeah, I can do that".

CC
(*) I know this because I wrote it.

Sent from my iPad

On Jul 30, 2013, at 9:49 AM, "David de Jongh" <[email protected]> wrote:

> This was "déj�  vu all over again" for me.  We have an in-house abend
> analysis routine driven by ...

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