You don’t find it.. It’s an acquired skill. Someone has to lead you through the 
first few. Then when you hone some additional sill,,, mostly through trial and 
error ,, the knowledge becomes obvious, you should be able to find your way 
through most situations. Other will be more complex, so you really need senior 
level people around to handle this. I’d read through thread again It was chock 
full of good time saving advice.

BTW
Cannot get this (Dump reading )without a good knowledge of assembler. Cursory 
knowledge won’t suffice.

From: IBM Mainframe Assembler List [mailto:[email protected]] On 
Behalf Of David P de Jongh
Sent: Tuesday, July 30, 2013 2:07 PM
To: [email protected]
Subject: Re: dump reading made simple??

You are responding to the wrong thread.  This discussion is a spin-off from 
Bill's original post, and the subject has changed,  The spin-off started with 
Don Nielsen's response, which simply asked "Where might one find good 
instruction on how to read a dump? This is probably my poorest skill and I 
should be better at it."  Eventually, somebody actually changed the subject 
line, as Jean Snow had asked after the thread had become sidetracked.
David de Jongh

On 07/30/13, Chris Craddock<[email protected]<mailto:[email protected]>> 
wrote:

I have no dog in this discussion - I am long gone from BMC - but to put this 
back on the rails; what Bill Blair was specifically asking for was people who 
have deep z/OS development and diagnostic skills.

Dump reading is just one of those skills. In Bill's case they already have 
shared product infrastructure (*) that diagnoses and recovers from abends in 
product code, regardless of the state it is running in. That's the thing that 
vomits up diagnostic messages and captures LOGREC and SVC dumps. All of that is 
completely automatic and in most cases you can figure out the root cause just 
by reading the diagnostic messages.

...except when you can't. That's when you need to be able to read and analyze 
the contents of an SVC dump, or a SAD. None of that has the slightest bit of 
anything to do with LE dumps, or SYSxDUMPs. To meet Bill's requirements you 
MUST know your way around z/OS internals sufficiently to understand the control 
block chains indicating the state of the machine at the time of the error. You 
get even more brownie points if you can do that for dumps taken out of FRR 
routines for work that was locked or disabled at the time of the error.

There is a limited number of people out there who have those skills and we 
probably already know most of them personally through having been in the 
industry a long time, but he's hopeful that some keen / talented person will 
step up and say "oh yeah, I can do that".

CC
(*) I know this because I wrote it.

Sent from my iPad

On Jul 30, 2013, at 9:49 AM, "David de Jongh" 
<[email protected]<mailto:[email protected]>> wrote:

> This was "déjà vu all over again" for me. We have an in-house abend
> analysis routine driven by ...

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