*Location: Irving, TX * *Duration: 6+*
*Visa : USC /GC* *Interview mode: Phone hire* *Oracle EBS Application Support Engineer * *Oracle EBS* *OS Architectures* *Infrastructure* *LAN* *Virtualization* *MS SQL * *Description* The Application Support Engineer will be responsible for assisting in the support of applications, implementing packaged applications, monitoring critical logs, and working directly with users to troubleshoot and support incidents regarding custom applications and systems issues. The Application Support Engineer will also be the liaison between the Infrastructure and Development organizations. This individual must have a deep technical understanding and be able to communicate at both a business and technical level. *Position Overview* • The selected candidate will be responsible for participating in scheduled detailed information gathering sessions with the development and support teams to provide feedback on direction and impact on the infrastructure • Wear many hats: deployment and automation engineer, performance analyst, service architect, system/database administrator, capacity planner, tools developer, performance monitoring expert, and project planner. • Perform operation/production support, including incident management and root cause analysis of system and application failures and engineer solutions. • Manage day-to-day operations of the monitoring systems to ensure stability, reliability and availability of applications and services for the business. • Identify opportunities for improvement; design, develop and implement solutions to increase server and application reliability and performance. • Partner with internal customers to understand problems, deliver a hands on immediate remedy as well as a long term strategy for enterprise wide issues and anticipate needs. • Coverage for this role includes: hardware (blade servers, storage), network devices (routers, switches), servers (OS health, resources), databases (scripting, blocking), and applications (health API info, log files, end-to-end functionality). • Provide documented architectures, engineering designs, and implementation plans of traditional and cloud-based solutions utilizing industry best practices. • Provide 24/7/365 operational support of applications and be part of an on-call rotation. • Receive Service Requests relating to fixes, fails, and proposed system changes. Perform initial troubleshooting and support identification of root cause of Incidents. Escalate Incidents to third party vendor as required. Follow through on processing Incidents and drive resolution with the third party vendor. Produce timely Incident reports documenting system downtime. *Qualifications* *• Bachelor's degree in CS, CIS, MIS or equivalent 3+ years of experience in a related field.* *• 3+ years of experience working as an Application Support Engineer, Dev Ops Engineer* *• 3+ years of experience supporting one or more OS architectures such as; (Windows, Linux, UNIX, etc.)* *• 3+ years of experience providing end-user support for computers, servers or applications.* • Excellent interpersonal, written, and verbal communication skills with customers, teammates, and other internal colleagues. • Minimum 3-5 years of experience with Local Area Networks and distributed computing environments • Solid understanding of server virtualization • Experience working with monitoring and application performance solutions • Experience supporting Oracle EBS applications • Experience with MS SQL Thanks Regards *Swami A* Technical Recruiter *Ennovace Inc* Ph: 214-541-9378 F: 972-262-9006 [email protected] www.ennovace.com 1801 S O'connor Rd Irving TX 75061 In my absence please contact Steven at [email protected] (214-541-9081) Disclaimer: We respect your Online Privacy. This e-mail message, including any attachments, is for the sole use of the intendedrecipient(s) and may contain confidential and privileged information.Any unauthorized review, use,disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at [email protected] and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience. Thank you Regards *Swami A *Sr. Marketer Ennovace Inc Ph: 214.541.9378 F: 724.264.5637 [email protected] www.ennovace.com 1801 S O'connor Rd Irving TX 75061 -- You received this message because you are subscribed to the Google Groups "Associate Programs" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/associate_programs. For more options, visit https://groups.google.com/d/optout.
