Hi,

I have an issue where ASSP will be running fine and then it hangs. CPU usage
drops to zero. If I am very patient, ASSP starts running again. The hang
time varies all over the place from just a few seconds to several minutes.
Under normal load (30,000 - 40,000 Msgs/day) the hang occurs as often as
ever 2-3 minutes, but normally every 10 - 15 minutes. When this occurs, ASSP
SMTP is not responsive, in that if you connect via telnet, you get a
connection that is instantly dropped, with "Connection closed". When the
hang occurs, there can be as few as 2 or 3 sessions to as many as 30 or 40
sessions, as observed from the web admin SMTP Connections page on port
55555. Also note that when ASSP SMTP hangs, the web admin SMTP Connections
page stops updating. During the hang, all other Windows services run
normally, including Imail (except Imail SMTP is idle as there are no
deliveries from ASSP). For example, you can POP your mailbox with no problem
or run web mail. I saw this problem in both ASSP 1.2.3 and then in ASSP
1.2.5 ( created 10/26/06 4:xx PM).

I have run ASSP in two configurations:

1. On its own IP address servicing only one domain. I have never seen it
hang in this setup.

2. Front-ending the Imail server on the same IP address as Imail. ASSP on
port 25. Imail on port 225. Imail is restricted to one IP address. I cannot
find any port conflicts.

I am wondering if there is an issue with Perl. All of the tests were run on
the same version, ActivePerl-5.8.8.817-MSWin32-x86-257965.msi. The reason I
mention this, I installed and played with SpamAssassin. During the install
of one of the SpamAssassin required packages or during the "check my
install" portion, a warning was issued indicating that multi-threaded perl
was installed and that multi-threaded perl should not be used in a
production environment. Is this a known issue for ASSP? I have searched and
cannot find anything meaningful.

I did check to ensure the Imail SMTP service has 10 more sessions available
than ASSP. First I tried 50 sessions on ASSP and 60 sessions on Imail SMTP.
I then changed ASSP to 100 sessions and Imail SMTP to 110 sessions.

I know there are many Imail servers running ASSP and the admins praise ASSP,
so I am assuming that this hang is not normal.

Hardware: Dell SC1420 with dual core 2.8 Ghz Pentium, 1 GB memory, lots of
free disk space.

OS: Windows 2000 SP4 with all the latest hotfixes

Perl: ActivePerl-5.8.8.817-MSWin32-x86-257965.msi

PS: I am not a Perl guru. I can and have made "minor" script changes.

Your help or comments would be appreciated.

Michael Thomas
Mathbox
978-683-6718
1-877-MATHBOX (Toll Free)
 


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