On 7/31/2008, Maxime Frenette ([EMAIL PROTECTED]) wrote:
> What do you think about the use of the "Out of office" in outlook ?
> 
> We previously "banned" the use of this assistant since we hadn't a
> really good anti-spam software and many mails was passing trought to
> users and with the out of office auto-reply, we confirmed to many
> spam list our domain and adresses.

First of all, something like this should never, ever be done at the 
CLIENT level (ie, using an Outlook filter).

Personally I hate these, but I do see a place for them, but ONLY if they 
are implemented properly.

If you are going to use a 'vacation' type auto responder, it should 
conform to the best practices for such things. See the BSD vacation 
script for one that does just this.

Some - but definitely not all - of these practices are:

Don't respond to the same sender more than once every x days (MINIMUM of 
1 day, but the RFC says 7 days)

Don't respond to mail list messages

Don't respond to messages with NULL <> sender

ONLY respond to the real sender (envelope from), NOT anything in the headers

I'm sure others will chime in with more...

-- 

Best regards,

Charles

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