Hello list,
I am using ASSP 1.4.3.1 with Exchange 2003 as my back end mail server.
One of my users complained that he was not recieving email from a
customer.
Examining the logs I can see that the email has arrived, is whitelisted,
and has no bad attachments. However, there is no record of it on the
Exchange logs.
Here is a snippet from the ASSP log: (I have obfuscated the actual
addresses)
Feb-3-09 10:24:10 id-56650-06242 [Local] 10.25.129.12 <[Internal
Address]> to: [External Address] local (no bad attachments)
Feb-3-09 10:24:10 id-56650-06242 10.25.129.12 <[Internal Address]> to:
[External Address] whitelist addition: [External Address]
Feb-3-09 10:29:20 id-56959-06995 [Whitelisted] xx.xx.xx.xx <[External
Address]> to: [Internal Address] whitelisted (no bad attachments) **
Feb-3-09 10:30:42 id-57041-07546 [Whitelisted] xx.xx.xx.xx <[External
Address]> to: [Internal Address] whitelisted (no bad attachments)
Feb-3-09 12:52:28 id-65546-06299 [Whitelisted] xx.xx.xx.xx <[External
Address]> to: [Internal Address] whitelisted (no bad attachments)
Interestingly, when my user sent an email with read-reciept, (marked **)
the response WAS delivered to his inbox.
As an aside, this user is on the spamlover list because he distrusts
ASSP. This experience is not helping to modify his attitude. :o(
Could anyone shed some light?
Thanks - Chris
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