Alex Frunza wrote:
> Hi,
>
> I don't use SORBS and don't agree with the fee thing, but
> it's not extortion - they stick to their criteria, and your
> system did send spam.
> Each list is allowed to have whatever policy they want
> to...and the ones using it obviously agree with their policy
> (or didn't check it properly, which is their fault!)
>
> Thanks for the story anyway!
>
>
>
> On 10/9/2009 12:11 AM, Phil Cook wrote:
> > I'd like to relate to you all a little story of my experience with
> > SORBS. A little while back we had a spammer find a user
> account with a weak password and used it to auth and send
> spam using it. Of course this happened at night while I
> wasn't here unfortunately. Upon discovery the next morning
> the problem was corrected immediately but not soon enough for
> us to avoid having been blacklisted by 4 different lists. So
> I started contacting the lists to get our ip removed and all
> was going just fine until I had to deal with SORBS. We are
> still blacklisted by them and probably will be for a year
> according to the email I received. Because there is no way I
> am going to pay what to me is nothing more than an outright
> extortion fee wanted by them. After googling them and doing
> some reading I learned that I am far from the only person to
> experience this. Seems that they are quite hated by a lot of
> people. We have legit business orders that are not going thru
> to Mexico and I am having a heck of a time contacting the it
> person or isp down there to get this straightened out because
> they are using SORBS. It has become a nightmare that I really
> didn't need to deal with right now. Therefore with that said,
> as a long time ASSP user, I would highly recommend that SORBS
> be taken out of the default config file for ASSP, and I ask
> that mail admins stop using them at all. Stopping spam is one
> thing, this bullshit is another, and I have had it with them.
Well, I agree with Phil. It is ridiculous. Just because a list is
allowed to create their own policy doesn't mean their policies are fair
(even if the money is going to a charity, it's still extortion). On
their FAQ page:
---
Third and finally, if you are really not a spammer, or you are truly
reformed, de-listing is relatively easy, and you can choose one of two
options:
* Donate US$50 to a charity or trust approved by, and not connected
with, SORBS for each spam received related to the listing. This is
referred to as the SORBS 'fine'.
* Wait for a period of 1 year for each spam received related to the
listing (e.g. if 3 spams were received, wait 3 years).
---
1000 years to wait to be delisted just because someone managed to send
some spam out from your IP Address...pfff? I can maybe understand this
part of the policy if it were to happen after 3 separate incidents
back-to-back after being de-listed each time, but not for a first-time
offender. I don't care who you are, we're all human and make mistakes.
BTW, I stopped using Sorbs back when it was having problems finding a
new home.
Kind Regards,
Brett
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