I too could use help and do not understand who this project is for if people cannot get help when they badly need it. I asked for help and three times was offered help by F and each time I had to suffer insulting AND confusing behavior along with cryptic one word or one line replies that most of the time never make sense. If I asked to explain then all I got was left hanging each time.
There appears to be an opportunity for someone to offer some sort of basic one time or ongoing support to this community if it's own dev's won't bother helping anyone who isn't a programmer or who does nothing but study assp for months on end. I echo the sentiments... this community needs reliable people who are willing to offer paid support to those who need it. -----Original Message----- From: Allen Williams Sent: Saturday, May 18, 2013 2:18 PM To: assp-user@lists.sourceforge.net Subject: [Assp-user] HELP with ASSP again..!? end of the line approacheshere.. Hello there again, everyone.... So, ok. A long while back i set up a server and installed assp on it because some domains i manage have emails that are basically useless due to the spam. I found myself quickly over my head with all the settings and options and came to this list to ask for help, evidently like many others have. I even offered to pay some amount to be agreed upon later. Very quickly, someone offered help. Now although i find the way this person suddenly just 'disappeared' on me, ignoring all attempts to communicate, after saying he's willing to help ESPECIALLY bothers me as a disrespectful waste of my time where 'sorry i decided not to help' would have been comparatively welcome, i am not here to slander anyone.. But i will say it's someone affiliated with the project whose name doesn't start with F like the guy i saw someone else complaining about [is this an epidemic!?]. Lets just say that from his name, the connotations of solid math, logic and programming i got left me very disappointed indeed. Long story short, we ended up getting nowhere and i still need help AND NOT THE KIND THAT JUST DISAPPEARS. If i cant get that, that's fine but i need to make that determination ASAP before clients leave. Here's the situation. I'm running ASSP version 1.X on a server that is now down with the MX records moved back to the main mailserver because the filter never did quite enough while still catching important mails to users in the filter..And there being no web interface, my admin load suddenly ROSE looking through blocked messages and sending them through. At the same time the system never appeared to 'learn' much from the loads of ham and spam we told it about. Before disappearing, the person helping me mentioned something about there being not enough ham in the system and that the outside saw ASSP as an open relay.. So i am wondering if there is another person REALLY willing to help me out on this. I am setting a deadline of wednesday to get someone on board; at that time ill just decomm the server and break down and buy filtering somewhere :( which would suck extra hard since we've been telling ASSP whats good and whats not for so long! Plus of course we want to use and support open source as much as possible.. Since we did begin work and had one evening with 45min where he looked at our setup and commented on it in skype, i have that chat. Anyone thinking they may be able to help can read this chat and have some of their first questions answered, possibly enough that they can already figure out if they can help or if i should just give up. The chat is at http://pastebin.com/AvFgHJEW and its been sanitized so as to protect the guilty as well as the login to the server, which is also down until i can find some HELP! Please let me know something soon. THANK YOU! -- -- Allen Williams Director of Technology http://sustainablehosting.com It should be noted that the opinions expressed in this email are not necessarily those of Sustainable Hosting, LLC, its owners, or its managers, despite the extreme likelihood that they actually are. ------------------------------------------------------------------------------ AlienVault Unified Security Management (USM) platform delivers complete security visibility with the essential security capabilities. Easily and efficiently configure, manage, and operate all of your security controls from a single console and one unified framework. Download a free trial. http://p.sf.net/sfu/alienvault_d2d _______________________________________________ Assp-user mailing list Assp-user@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/assp-user ------------------------------------------------------------------------------ AlienVault Unified Security Management (USM) platform delivers complete security visibility with the essential security capabilities. Easily and efficiently configure, manage, and operate all of your security controls from a single console and one unified framework. Download a free trial. http://p.sf.net/sfu/alienvault_d2d _______________________________________________ Assp-user mailing list Assp-user@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/assp-user
