Hey all. I have a question. Recently I have noticed that the spam filter 
has been blocking emails that otherwise would seem legitimate. So for 
instance I see a lot of weird behavior from the blocked report:

spam reason: (Bayesian) [I need a quote for laminate flooring install in 
Lakeland FL]
spam reason: (Bayesian) [Inv 5895]
spam reason: (Bayesian) [Invoice 10735]
spam reason: (Bayesian) [Aflac Policyholder Services Email Address 
Verification Required]
spam reason: (Bayesian) [Payment Confirmation for Support]
spam reason: (Bayesian) [Your Progressive auto quote confirmation]

These are just a few examples I found. There are others from banks, 
insurance companies, customers, payroll services etc. Looking at some of 
the emails that got blocked it doesn't seem to me that they should have. 
If I use the built in analyzer ASSP thinks they are spam. I know I can 
just whitelist these, but if the users don't inform me or they don't 
check the blocked report on a daily basis they have no idea. We have the 
spam filter set up that if a email gets rejected it sends a response 
email back to the user with instructions on how to get safe listed. 
Basically they contact an email address at my office that is unfiltered 
and request to be whitelisted. The biggest issue we deal with is that 
either the originating email address is a unmonitored email address or 
the user just ignores it. I know I will run into this from time to time 
still, but what concerns me is that our spam database is poisoned and 
flagging emails that would have otherwise gone through previously. It 
seems within the last 2 months this issue has cropped up. We did have an 
issue where one of our users email got compromised and sent out spam. So 
I am thinking this is where the issue started and poisoned the spam 
database.

We currently use MYSQL as the database for the spam database. Is there a 
easy way to just wipe the database clean and start over from a previous 
spamdb file? Is this as easy as just grabbing the spamdb from one of the 
ASSP installations and dropping it into the import folder for MYSQL? Or 
is this the case where I have to purge the database in MYSQL and 
recreate it fresh. Any help/advice is greatly appreciated. Thanks.


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