We have been running ASSP for quite a few years now, but only started 
using MYSQL as the database in the past year. So why all of the sudden 
now are we seeing this issue. I do a rebuild once a week and the corpus 
confidence comes out at 1.00000000.

Here's a snippet from last rebuild 2 days ago:

Jul-21-15 11:42:31 Spam Weight:    2,333,146
Jul-21-15 11:42:31 Not-Spam Weight:   2,333,802

Jul-21-15 11:42:31 Corpus norm: 0.9997 - (very good - balanced)
Jul-21-15 11:42:31 Corpus confidence:   1.00000000

I would think if the database was way out of wack I would not getting a 
confidence rating like I am. Looking at the row count from PHPMyAdmin 
the spamdb 1,237,310 rows in the database. I am just wondering if some 
of this might be poisoned information from when we had an issue with a 
user's email account sending spam. I know our whitelist database had to 
be recovered from a backup because it grew 3 times the size from what it 
was when the spam issue was going on. Hence my question about taking 
care of the MySQL database now. So if I grab a copy maybe from a 
previous backup and start the database over again I would think I would 
be good right?

On 7/23/2015 4:11 PM, Data Packet Networks wrote:
> You may wish to set Bayesian filtering to "monitor" until you get it
> under control.
>
> Go through your spam and not spam folders and be sure each has
> appropriate messages for Bayesian training. If a user sent spam be sure
> you remove those spam messages from the not spam folder and rebuild the
> db. White listing would not hurt in your case as those messages that
> were incorrectly identified would be placed in your not spam folder for
> future Bayesian training.
>
> You could clear the Bayesian table of your MySQL database, but i would
> just white-list to gather more non spam messages and then rebuild.
>
> On 7/23/2015 3:09 PM, Jay wrote:
>> Hey all. I have a question. Recently I have noticed that the spam filter
>> has been blocking emails that otherwise would seem legitimate. So for
>> instance I see a lot of weird behavior from the blocked report:
>>
>> spam reason: (Bayesian) [I need a quote for laminate flooring install in
>> Lakeland FL]
>> spam reason: (Bayesian) [Inv 5895]
>> spam reason: (Bayesian) [Invoice 10735]
>> spam reason: (Bayesian) [Aflac Policyholder Services Email Address
>> Verification Required]
>> spam reason: (Bayesian) [Payment Confirmation for Support]
>> spam reason: (Bayesian) [Your Progressive auto quote confirmation]
>>
>> These are just a few examples I found. There are others from banks,
>> insurance companies, customers, payroll services etc. Looking at some of
>> the emails that got blocked it doesn't seem to me that they should have.
>> If I use the built in analyzer ASSP thinks they are spam. I know I can
>> just whitelist these, but if the users don't inform me or they don't
>> check the blocked report on a daily basis they have no idea. We have the
>> spam filter set up that if a email gets rejected it sends a response
>> email back to the user with instructions on how to get safe listed.
>> Basically they contact an email address at my office that is unfiltered
>> and request to be whitelisted. The biggest issue we deal with is that
>> either the originating email address is a unmonitored email address or
>> the user just ignores it. I know I will run into this from time to time
>> still, but what concerns me is that our spam database is poisoned and
>> flagging emails that would have otherwise gone through previously. It
>> seems within the last 2 months this issue has cropped up. We did have an
>> issue where one of our users email got compromised and sent out spam. So
>> I am thinking this is where the issue started and poisoned the spam
>> database.
>>
>> We currently use MYSQL as the database for the spam database. Is there a
>> easy way to just wipe the database clean and start over from a previous
>> spamdb file? Is this as easy as just grabbing the spamdb from one of the
>> ASSP installations and dropping it into the import folder for MYSQL? Or
>> is this the case where I have to purge the database in MYSQL and
>> recreate it fresh. Any help/advice is greatly appreciated. Thanks.
>>
>>
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