On Thu, 28 Apr 2005, Chris Mason (Lists) wrote: > > People that answer the phone at midnight are people that are going to > > burn out soon. > > People that answer the phone at midnight are not married to my wife, and > would not be for very long if they were. Get a life, David! It all depends. There's nothing wrong with answering phones at midnight to help customers, up to certain point. You can't base your business model on being able to do that - your business model has to accomodate for night support, etc...
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