I'll preface this by saying I know almost nothing about E911 other
than attending a E911 session at Astricon last week. E911 is way
harder to handle then it should be. E911 has almost nothing todo
with technology, it's simply about the Bell companies with the help
of the FCC squashing most of the small ITSP out of business.
It's unbelievably messy and complicated to handle. You two options
basically are to make sure every client has an analog line and route
his 911 calls out of that or signup with an E911 service provider for
your customers.
One of the unknown area's is the legal liability. Someone calls 911
and the call doesn;t go through for the multitude of reasons VOIP
suffers from. Just imagine the lawsuits you'll be hit with. Maybe a
technically savvy user can sue for stress and worry in the event they
need 911 and they know the limitations of VOIP that it might not
work ;-)
Sounds like a good reason to incorperate your ITSP company outside
the US. Another reason to use an offshore holding company.
Browse the intrado web site. They have a lot more information.
-bill
On 27-Oct-05, at 10:27 AM, Alistair Cunningham wrote:
Brian,
Well, ITSP in a box can of course forward 911 calls out T1s or to
an upstream VoIP provider. It can also allow users to edit the
address of the phone and store this in its database. Informing
users is a task for our customers' marketing departments, though we
could probably add some text to the add new telephone page.
Is this sufficient? In particular, do we just need to store the
address on the system, or do we need to transmit it somehow with
911 calls, update the PSAP's database, etc?
Alistair Cunningham,
Integrics Ltd,
+44 (0)7870 699 479
http://integrics.com/
Brian C. Fertig wrote:
Its my understanding that any ITSP must comply with the US/Canada
E911
regulatory service. I don't know the new date as it was changed.
Since
not all ITSP's have control of roaming users they must have the user
understand that it may not work in some areas that they are going
to be
located while roaming. There are a few services out there that offer
this service that cover the country but mainly it must cover their
home
address. Also you have to give the user the ability to change their
address on record in realtime with minimal update time with the
databases.
..o-------------------------------------------------------o..
Brian Fertig
Network/Systems Engineer
IT Administrator
Planet Telecom, Inc.
Tampa,FL Office
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Alistair
Cunningham
Sent: Thursday, October 27, 2005 10:00 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: [Asterisk-biz] 911 discussion re-run
I'd like to re-open the 911 discussion. I know it's been discussed
before, but not conclusively as far as I can see.
Does anyone know exactly what are the 911 obligations on providers
offering VoIP services to residential and small business users in the
USA?
We'd like to make sure our ITSP in a box product complies before
the formal launch. <plug> http://itsp.demo.integrics.com/ username
'guest', password 'guest' for those who haven't seen it.</plug>
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