that sux. how about imagephone?
On Nov 17, 2005, at 6:50 AM, Andrew Kohlsmith wrote:
On Thursday 17 November 2005 08:30, [EMAIL PROTECTED] wrote:
a) at least you can talk to someone who will troubleshoot the
problem. It
is quite possible that the truck roll is not required to solve the
problem. Fair comparison would be if you called 611 and they said
"sorry,
call tomorrow".
More often than not that is the answer. "We'll have someone out on
Monday to
look at it."
b) if you have a PRI, yes, they would come out *immediately*. Mean
Time To
Repair on that is 4 hours.
True.
Funnily enough, I get better service out of data carriers than voice
carriers. Of course, you can probably buy 24/7 voice support
service
from Bell, but you'd die from sticker shock. :-)
Just buy a PRI
As I said, you'd die of sticker shock. We're in a Tier 4 rate
group, which is
the "don't use the lube" rate group. No other carrier will touch
us up here
for voice. (519 291 NPA/NXX)
-A.
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