Steve,
anothe roption would be to can build your CC the way you like best and then use QueueMetrics to monitor it - we have a proven solution, used in a large number of CCs worldwide, ranging from 10 to 400 agents on-line.
l.


On Tue, 31 Jan 2006 20:43:56 +0100, Derrick Moennick <[EMAIL PROTECTED]> wrote:

Steve,
Or you can look at the PBXtra Call Center Edition.
Derrick Moennick
Phonesource Communications
www.phonesource.ca <http://www.phonesource.ca/>
1-888-80-source, ext 7003
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Claude
Klimos
Sent: Tuesday, January 31, 2006 10:21 AM
To: [email protected]
Subject: [asterisk-biz] Asterisk Application for call center
Steve,
As an alternative, you can look at the Aheeva Contact Center Suite.
Thanks,
Claude Klimos
www.aheeva.com




--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it

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