Hello Mark,
We provide minutes to a lot of call centers here in India and most of
them either use Asterisk or AudioCodes Gateway and we know that our
solution just works :)
As regards to your conerns on media traffic, I think that would be a
dream come true for any provider including us to send high data packets
directly to provider to save our bandwidth, in case of Asterisk we try
to use low bandwidth codecs like Speex or ilBC, but as from our
experience, most of these Gateways understand G729 very well, so G729
is the way to supress the bandwidth requirement.
At the moment our billing software can handle good traffic, we do all
the billing CDRs with a custom rate interface, but we have to handle
the media traffic too.
Let me know if you require further info, we can put you up as our
partner for the minutes termination.
Looking forward to hear from you off-the-list.
Thanks & Regards,
Mitul Limbani,
Founder & CEO,
Enterux Solutions,
The Enterprise Linux Company (TM),
www.enterux.com
Quoting Mark Adams <[EMAIL PROTECTED]>:
Hi everyone,
I want to see if anyone has done this and if so if there is anyone that
would help implement the following.
I do not expect this to be free either :-)
Beginning in 2 weeks we will be providing pre-configured Audiocodes gateways
to our clients so that they can use them and do hi volume telemarketing
which will be outbound only. No features, No supplements. The issue I am
running into is that we need the CDR sent to us so we can bill the minutes
but we want the media packets to go straight to the termination provider.
Otherwise I will have to constantly monitor my master account and manually
notify my customer when their balance is low. I would like to put an
asterisk box in the middle so that I can configure the gateway to send the
media packets of the call straight to the termination provider but have the
call details sent to us on our asterisk box so that I can bill them and not
do EVERYTHING by hand.
Last but not least - pulling all of the traffic for each channel is out of
the question for me. I have 144 channels sold and that would cost a ton of
money in bandwidth to have my clients terminate to me and then pass the
traffic to my provider.
P.S. - Is there a program that monitors dropped calls by using statistics or
data measurements? I use 48 lines with an autodialer but who knows how many
of the calls dump and how many stay connected. All I know is my cost per
lead is LOW.
Email me anytime with recommendations and I will be open to ideas and
suggestions
Mark Adams
Infinity Marketing
[EMAIL PROTECTED]
<http://www.vistaprint.com/vp/gateway.aspx?S=5176697856>
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