I did 2 vtiger installs last summer and was able to get the email working. The workaround I implemented to keep email secure is via stunnel. That means all mailboxes monitored by vtiger are on one server. It's done by adding something like this to the stunnel.conf file:
[imap] accept = localhost:143 connect = x.x.x.x:993 I have downloaded a newer vtiger but haven't had time to try it. John Senay wrote: >All > >Look at vtiger.com, a branch of sugarcrm. It has trouble tickets and >customer self service web portal. > >Easy install and configuration. > >The vtiger email features were/was/are weak. This might have changed. > > > >On Tue, 2007-01-09 at 10:53, Cory Andrews wrote: > > >>There are a number of open source ticketing systems, such as >>http://otrs.org/ >> >>Google "open source ticketing" for others. Not sure of the CRM >>features on these, but you could probably marry it up with something >>like SugarCRM. >> >>Cory Andrews >> >> >>______________________________________________________________________ >>From: [EMAIL PROTECTED] >>[mailto:[EMAIL PROTECTED] On Behalf Of Dovid >>Bender >>Sent: Tuesday, January 09, 2007 11:44 AM >>To: [email protected] >>Subject: [asterisk-biz] OT: Client Management >> >> >>Hello List, >>Does anyone know of a web based software that I can keep track of work >>done for clients (where I can add notes etc). I need something for >>several techs to be able to log in see work being done for clients, >>any problems etc. (i.e. If there is a team working on a clients phone >>system - I can start the work, put in notes on what I did and the >>night tech can log in and look at the ticket, see what I did and go >>on). I dont mind a paid solution. >> >>Thanks, >> >>Dovid >> >>______________________________________________________________________ >>_______________________________________________ >>--Bandwidth and Colocation provided by Easynews.com -- >> >>asterisk-biz mailing list >>To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-biz >> >> _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
