Hi Henry, I noticed this problem when calling Bell 611. I'm not sure how you would fix it but SIP re-invite would seem to be an option if the call is being terminated by * in the US, answered in India conferenced in the US and finally the extension that set up the call drops out.
< Henry J. Cobb> > Our agents work as part of our client's company. > > This means that they can only work when they have a live connection to the > client applications (VPN or SSL secured) and that the calls that they > place > and receive must be considered in the context of the client's operations. > > So on any call, our agents may suddenly encounter a situation that is best > dealt with by transferring both the call and the data context to an agent > of our client's who works in a different department. > > Once our agent has briefed the client agent on the call and introduced the > two parties our agent leaves the customer connected to the client agent > and > moves on to the next call. > > We could do this with a server in India, except that we would be tying > together two calls to the United States from India and this would have a > double latency effect that would make these calls impossible. > > So instead we have our agents connect to our hosted server in the United > States that then uses USA telephone companies to connect to both customers > and client agents. Once our agent leaves a call, all international > latency > issues are removed from the call. > > We would like to find an Indian service provider who had a relationship > with an American telephone company and so could provide us with three-way > calling that did not pile on double international latency on each bridged > call, but we have yet to find any. > > -HJC > > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz > > -- Henry L. Coleman. _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
