I am using Trixbox and Grandstream phones for this kind of deployment Connect to your existing system with an IAX trunk The rest of this is just setting up the dial plan -- Henry L. Coleman.
< Miles Keaton> > I've got some Asterisk-consultant questions for any experts here. > > I was going to try to find a consultant first then ask them these > questions, but decided to just post it to the list, and I'll be glad > to PayPal $50 each to the first few people who give through replies to > the 4 questions below. > > > SITUATION: > > - We already have a 100% Asterisk setup in our USA office, for the > past year, working well. > > - We're going to be setting up international offices, with people > working from home in their own country. > > - They need to be available by a regular incoming phone number in > their country, but the number has to be ours. (So, in case the > person flakes, we can route calls to a different person.) > > - Call-roundabout (seeking?) setup, where one central number can ring > the next-available-agent (many agents, each working from home). > > - Work-at-home agents should be able to make outgoing international > calls through our system. > > - All calls (in and out) should be recorded and logged. > > > QUESTIONS: > > - Each work-at-home person should only need a headset + softphone > software on their PC, right? (Is the software audio quality as good > as separate hardware SIP phones now, if run on a modern-speed PC? > Recommendation for best?) > > - To have land-line (incoming) phone numbers in a country, should we > have an Asterisk server in that country? A rack-mount server in a > telco/colo center, that receives the calls in on a Digium card then > SIP-routes them out to the work-at-home SIP phones? (I'm assuming it > shouldn't be all-one-central server, since calls from Australia to > Australia would actually be crossing the ocean twice, reducing call > quality.) > > - Can Asterisk report-back IAX-softphone availability, without needing > to pass a call? So our website can say how many agents are available > (in which countries) to take their call now? > > - Is there a better way you'd recommend setting up phones for the > "SITUATION" described, above? Since there is no legacy phone number > or contract, it could be 100% VoIP. > > > Thanks! > > _______________________________________________ > > Sign up now for AstriCon 2007! September 25-28th. > http://www.astricon.net/ > > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz > > _______________________________________________ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
