I too would be looking for a solution using both scenario. Collecting the info is easy: processing it much harder

Bart

Ruddy Gbaguidi wrote:
In fact, we need something more automatic since this is a 24/7 service.

Here is how we would like it to work :
Scenario 1:
- the caller is on our system and decide to make a payment.
- we ask to enter credit card number, expiration date
- we send information via internet to the credit processing company and they
send us back a confirmation
- when confirmation is receive, we update the user account
- and continue in the iVR

Scenario 2 :
- the caller is on our system and decide to make a payment.
- we forward the caller to the credit card company phone number
- they ask him to enter card number, expiration date and process it. If
confirmed, they send us a Instant Payment Notification so we can update our
database
- the user is then return to the IVR

begin:vcard
fn:Barton Fisher
n:Fisher;Barton
email;internet:[email protected]
tel;work:714-228-5415
x-mozilla-html:TRUE
version:2.1
end:vcard

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