Hi, I'm pretty sure FreePBX does most apart from the group logins, comment tags and queue stats.
Can I have some quotes offlist for below specs please? Thanks. Phone system Requirements: * Multiple groups with different alert types and to be able to log in and out of groups. Eg User Sam - member of reservations-X, reservations-Y and reservations-Z. He can log into any or all of the groups. The manager can view if he's logged in or not and log him back in if logged out for too long. * Auto search db for client details for all incoming calls. Screen pop windows with relevant details and deep link into intranet application. * Comment / tag calls and link to call recording. * Conference bridge applications: EG the consultant can conference in an IVR script to a call, inviting the user to key in Credit Card data using their phone - data stored into DB. * Monitor, intrude and whisper on calls. * Real time Queue status and call stats. * Multiple hold music dependent on queue. * Time profiles * Voicemail * Remote voicemail * Busy wrap up * DND * DND - exceptions * Wallboards – Collating both online and phone stats * Conference calls. Thanks! -- http://www.suretectelecom.com _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
