Can be combined both with dialplan and then agi which will allow more refined
control.
-Azher
From: [email protected]
Date: Fri, 23 Oct 2009 19:03:19 +0530
To: [email protected]; [email protected]
Subject: [asterisk-biz] Recording management for IVR
Hello everyone. I have a client with specific requirement, here's the scenario:
Call comes in
Ivr menu, press 1 for new record 2 for existing 3 for operation blabla..
on pressing 1, list of 5 categories A,B,C,D .. when customer selects a category
a 4 digit pin needs to be generated and a recording be recorded in a specific
folder A,B,C,D or E.
then this 4 digit number is mailed ( can be done easily ).
On pressing 2 at main ivr, read 4 digits and play back the corresponding file
from given 5 directories.
What is the easiest way to get this done ? Php agi or just dialplan hacks ? How
can i geenrate a 4 digit unique pin each time for the file ?
TIA.
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