Who promised something?  There should be a contract that said customer can use 
to enforce their claim.  I think they may be relying upon it at some level. 
Just assumptions. We all know how that goes.
Either way the customer has a possible claim and we are all arguing over an 
intangible issue which we have no data. I don't even want the data because I 
don't care. I just don't care for the burning at the stake mentality simply 
because he may be the little guy.

Alex, you are a respected colleague. This is a shit show, and I regret getting 
involved.  We don't know any facts yet we are all taking sides.

I won't respond beyond this as I have no stake, and it's unprofessional now for 
me to do so.

Gavin

> On May 13, 2015, at 11:09 PM, Alex Balashov <[email protected]> wrote:
> 
>> On 05/14/2015 12:02 AM, Gavin Grabias wrote:
>> 
>> I will give some business coaching for anyone relying on income  from
>> TFO.
> 
> Who said anyone was "relying" on income from TFO? And does taking your advice 
> mean that one should simply forget about collecting it, even when a carrier 
> promised it to you, and furthermore, admitted that they owe you it?
> 
> -- 
> Alex Balashov | Principal | Evariste Systems LLC
> 303 Perimeter Center North, Suite 300
> Atlanta, GA 30346
> United States
> 
> Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct)
> Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
> 
> -- 
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