Thank you for your response. Phil Mickelson
On Sun, Jul 19, 2015 at 4:56 PM, Joshua Colp <jc...@digium.com> wrote: > Phil Mickelson wrote: > >> Hello, >> >> I've written a full answering service application with Asterisk at the >> center. All of my interaction with Asterisk is through ARI. Thank you >> so much for this feature! Without it I wouldn't have been able to make >> this work! >> >> I've just implemented a new Snoop feature. Without boring you with the >> details (unless you want them) I am able to Snoop on an operator >> regardless of whether or not they are on an active call. However, the >> only way the Whisper option works is if they are on an actual call. The >> only difference internally is there are two channels connected through a >> central bridge. Otherwise, the operator's channel is the only one in >> that bridge. >> >> Since I can hear the operator regardless of the current call situation >> I'm assuming there must be code in the Snoop option to mute the operator >> if a call is not active? >> > > There is no code to do that. What whispering does require though (for both > Chanspy and Snoop channels) is a constant media stream out to the channel. > It's likely that in the specific scenario there is nothing generating a > stream and thus nothing to whisper into. > > There's an open issue[1] to remove this requirement but I know of noone > currently working on it. > > [1] https://issues.asterisk.org/jira/browse/ASTERISK-24397 > > -- > Joshua Colp > Digium, Inc. | Senior Software Developer > 445 Jan Davis Drive NW - Huntsville, AL 35806 - US > Check us out at: www.digium.com & www.asterisk.org > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-dev mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-dev >
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