Hi. I was wondering how can I make incoming calls to wait if the phone operator is busy. I've 8 incoming lines, with 30 extensions. What I need is if the operator is busy with call nr #1 , the new incoming call waits until the op. is free. Looking into app_queue seems the way to go. So I want to ask if I'm right or wrong: I set up only a queue , is to say operatorq, where the only member is my op. into technology SIP/operator So my queues.conf should be : [general] [default] [operatorq] music = default announce = from-queue ;context = qoutcon timeout = 20 retry = 5 ;maxlen = 0 member => SIP/operator
and when a call arrives, dial the operator and if he's busy, fire up app_queue . So what I expect, when the operator hangs up, his phone will automagically rings playing the announce "from-queue" and bridge it with the call that's waiting. So, I'm correct? Anyone experienced that or could give me a better way to handle that? Thanks a lot, matteo. -- Brancaleoni Matteo <[EMAIL PROTECTED]> Espia - Emmegi Srl _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
