Hi,If your operators can use Gnophone, then all you need is to append an URL to the Dial or Queue application.
I’m working on a call center application where callers input some information and get transferred to an attendant, or waits in a queue until one is available. The operator is using a PC-based system that needs to have access to the information previously input by the caller. I was thinking about making * write some control info somewhere and then make the application get it through samba/file sharing.
Any other insights? Also, how to make this work if the call is queued?
Best regards,
PHM
exten => 1,1,Queue(queue,tH,http://shuttle.esoft.pf/cgi-bin/crm.pl?code=${CODE})
Then when the operator picks up the call, the URL is automatically pushed to is Gnophone browser.
-- Jean-Denis Girard
==================================================== Essential Software - Ingénierie Informatique Solutions Linux & Open Source en Polynésie française ---------------------------------------------------- http://www.esoft.pf/ Tél: (689) 54 12 95 ====================================================
_______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
