> Personally, I'd like a feature similar to the app_queue but which doesn't > require the agent's phone to be off-hook all the time. This way, the agent's > phone can ring like normal and they can answer it. This better suits an > 'office' environment where the 'agents' are not on the phone all day, but > might get 2 or 3 calls per hour (or even less)...
It's there. eg (from queues.conf) [sales] music => moh-queue-announce member => SIP/7011 member => SIP/7012 member => SIP/7013 member => Agent/17 member => Agent/18 member => Agent/19 context = callqueues-breakout You can also put Zaptel (eg: Zap/1/whatever) in there. Regards, Shaun > Regards, > Adam > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
