Hi Il mar, 2003-06-24 alle 14:32, Adam Goryachev ha scritto:
> > Today I was asked about a function of asterisk. > > That's what it should to: > > > > a call arrives -> put it in a queue -> remain here ;) > > Then, when someone wants to answer, just dial an extension > > and the older call that's in the queue is picked up. > > A sort of app_queueonly + app_pickolderqueuecall . > > > > As far as I know asterisk doesn't support that, so > > was wondering if someone encountered a similar request, > > or is working on it. > > I could start writing a new app, perhaps based on > > app_queue , or is better an agi script ? > > > > Or I'm missing a clever method to do it? > > Just setup a extra parking range of extensions, say 750 -799 (depends on how > many calls you might have queud at a time). > Then, just have another extension (say 800 to pull a call from the 'queue') > which just runs through from 750 to 799, the first call it finds is > connected through to the user. mmh, and if I free the first parking exten, like 750, then another call arrives, is parked into 750... so I don't have a real FIFO... and ..how can I pull a call from the parking lot, without dialling the parked extension ? > > Personally, I'd like a feature similar to the app_queue but which doesn't > require the agent's phone to be off-hook all the time. This way, the agent's > phone can ring like normal and they can answer it. This better suits an > 'office' environment where the 'agents' are not on the phone all day, but > might get 2 or 3 calls per hour (or even less)... That should be accomplished with the standard app_queue, just define members as channels (not agents) like Zap/xx or SIP/blah or anything you would use in a standard Dial argument, and put incoming calls in the queue... then the member tecnologies will start to ring ;) That's what I use in standard office enviroments ;) > > Regards, > Adam Matteo _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
