Thanks! I don't know why that works. Where is that behaviour documented? Also is there any way to turn off the '#' to confirm so the agent can just pick up the phone to answer the call? I'm running CVS as of about an hour ago. Thanks again.

Jim Friedeck

---------------------------------

The Traveller wrote:

Hey Jim,

On Wed, Aug 06, 2003 at 15:12:50 -0500, Jim Friedeck wrote:



I am having trouble with the AgenCallBackLogin app. I can't seem to define a context for the queue.

Here is the relevant configs:



[...]




extensions.conf:

[c_in_1]; internal lines (up to 48 agents and admins)

exten => 400,1,AgentCallbackLogin(|c_in_1)



[...]




I don't understand where the default context comes from in the message 'No such extension/context [EMAIL PROTECTED]'. Where do I tell the queue app the proper context? Any ideas?



Try adding an "@" in front of the context in the argument to "AgentCallbackLogin", like so:

exten => 400,1,AgentCallbackLogin(|@c_in_1)

Also make sure you're running the latest CVS-version, as the functionality
has just been added yesterday or so.



Grtz,

     Oliver
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