We are getting ready to replace our old Panasonic PBX with an Asterisk system. I'd say its ready for prime time.
THe other thing is to have a good consultant in your back pocket for those "now how do I do this". I can strongly recommend John Todd for that role. His email is in the archives. On Wed, Aug 20, 2003 at 11:08:35AM -0500, Mike Ciholas wrote: > > On Wed, 20 Aug 2003, Ernest W. Lessenger wrote: > > > At 10:42 AM 8/20/2003 -0500, you wrote: > > >So, I would like to hear from those out there that have a > > >system as I've described above and tell me if I'm insane to > > >commit this direction or whether it makes sense. > > > > I'm in almost the same situation as you. However, I'm mostly > > worried that the customer service desk here will start to > > complain that they can't tell how many calls are in the queue > > any more (our current phone tells us how many calls are > > ringing, on hold, etc). Regardless, I'm very interested to hear > > your results as well as what others on the list say, and would > > like to stay in touch with you if you decide to move forward > > with Asterisk. > > Needs like yours are probably why you *should* choose Asterisk. > Sounds like "there outta be a way" to do that. Right off, I can > see keeping queue length counters and displaying them on the > phone, or perhaps having them displayed on a dynamic web page > visible to all. You could imagine doing things as sophisticated > as "your expected wait time is X", when the queue grows over X > size, call other extensions, etc. > > I am very intrigued by the flexibility Asterisk offers, but I > need to know that I can reliably just "make calls" at first. > > -- > Mike Ciholas (812) 476-2721 voice > CIHOLAS Enterprises (812) 476-2881 fax > 2626 Kotter Ave, Unit D [EMAIL PROTECTED] > Evansville, IN 47715 http://www.ciholas.com > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
