This is getting to be a big problem. I am hoping it is something I have setup wrong somewhere...
Various channels just freeze. It always appears to be the agents phones only. They will come to me and say the phones are down again.
This morning here is what I see. I can not do STOP NOW. Just returns to
the CLI prompt. I have to kill it. Notice that I try to hangup the channels and
nothing happens.
Any suggestions?
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pbx*CLI> show channels
Channel (Context Extension Pri ) State Appl. Data
Zap/66-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/54-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/26-1 (macro-enqueue s 105 ) Up Queue PillNetwork|t||pillnetwork
Zap/25-1 (macro-enqueue s 105 ) Up Queue PillNetwork|t||pillnetwork
Zap/52-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/65-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/64-1 (local 7100 1 ) Up AgentLogin (Empty)
7 active channel(s)
pbx*CLI> soft hangup Za
Zap/25-1 Zap/26-1 Zap/52-1 Zap/54-1 Zap/64-1 Zap/65-1 Zap/66-1
pbx*CLI> soft hangup Zap/
Zap/25-1 Zap/26-1 Zap/52-1 Zap/54-1 Zap/64-1 Zap/65-1 Zap/66-1
pbx*CLI> soft hangup Zap/
Zap/25-1 Zap/26-1 Zap/52-1 Zap/54-1 Zap/64-1 Zap/65-1 Zap/66-1
pbx*CLI> soft hangup Zap/66-1
Requested Hangup on channel 'Zap/66-1'
pbx*CLI> soft hangup Zap/65-1
Requested Hangup on channel 'Zap/65-1'
pbx*CLI> soft hangup Zap/64-1
Requested Hangup on channel 'Zap/64-1'
pbx*CLI> soft hangup Zap/54-1
Requested Hangup on channel 'Zap/54-1'
pbx*CLI> soft hangup Zap/52-1
Requested Hangup on channel 'Zap/52-1'
pbx*CLI> soft hangup Zap/25-1
Requested Hangup on channel 'Zap/25-1'
pbx*CLI> soft hangup Zap/26-1
Requested Hangup on channel 'Zap/26-1'
pbx*CLI> show channels
Channel (Context Extension Pri ) State Appl. Data
Zap/66-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/54-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/26-1 (macro-enqueue s 105 ) Up Queue PillNetwork|t||pillnetwork
Zap/25-1 (macro-enqueue s 105 ) Up Queue PillNetwork|t||pillnetwork
Zap/52-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/65-1 (local 7100 1 ) Up AgentLogin (Empty)
Zap/64-1 (local 7100 1 ) Up AgentLogin (Empty)
7 active channel(s)
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